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About the Role
The Rallye Motor Company is seeking a motivated individual for their Mercedes Sales Business Development Center (BDC). This role is ideal for someone with strong customer relations and follow-up skills looking for a company that fosters growth and advancement opportunities within the luxury automotive sector.
Responsibilities
- Manage all incoming/outgoing phone and internet sales leads.
- Set, confirm, and follow up with customer appointments.
- Maintain an ongoing customer database to capture repeat business.
- Work closely with Sales Representatives to ensure timely assistance for sales clients.
- Utilize CRM tracking system daily.
- Follow up with leads not ready to make an appointment or no-show.
- Stay informed about new products, features, accessories, and their benefits to customers.
Requirements
- Must have experience working in phone sales or customer service, preferably in a call center environment.
- Prior BDC experience with an automotive dealership is desired.
- Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls.
- Excellent verbal/written communication and organization skills.
- Outgoing and patient personality with outstanding customer relations ability.
- Organized, multi-tasker, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment.
- Superior time-management and prioritization skills are essential and required.
- Professional personal appearance.
- Must be available to work weekends.
Skills
- Customer relations
- Follow up
- Phone sales
- Customer service
- Call center
- BDC
- Automotive dealership
- Phone presence
- Verbal communication
- Written communication
- Organization
- Multi-tasking
- Self-motivation
- Teamwork
- Time-management
- Prioritization
Location
- Long Island
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $60,000 - $100,000 Annually (hourly plus commission)
Benefits
- Medical coverage for employee & family
- Dental coverage for employee & family
- Vision coverage for employee & family
- Company paid life insurance
- Optional additional life insurance coverage
- Voluntary short term disability
- Voluntary long term disability
- Additional voluntary benefits including Aflac
- Additional voluntary benefits including LegalShield
- Paid time off
- Paid holidays
- 401K plan
- Employee Assistance Program
About the Company
- The Rallye Motor Company is Long Island's premier luxury automotive group.
- Committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence.
- Strive to provide team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Equal Opportunity
- Equality