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About the Role

The Janitorial Lead Worker oversees and participates in the daily cleaning and maintenance of assigned facilities to ensure a safe, clean, and sanitary environment. This position provides day-to-day guidance and directions to janitorial staff, assigns work, monitors performance and quality standards, and performs routine custodial duties. This role directly supports Fora’s mission of creating and advancing employment opportunities for people with disabilities.

Responsibilities

Sweep, mop, vacuum, and maintain floors.
Dust and clean offices, furniture, windows, and common areas.
Clean and disinfect restrooms, kitchens, and break rooms.
Empty trash and recycling containers.
Restock restroom and kitchen supplies.
Report maintenance and repair issues to management.
Follow all company and client safety policies and procedures.
Assign work and provide directions to employees.
Train, coach, and support new and existing staff.
Operate, maintain, troubleshoot, and train employees on cleaning equipment.
Monitor cleaning quality and ensure company standards are met.
Order supplies and maintain proper inventory levels.
Ensure equipment is clean, properly maintained, and operating safely.
Complete inspections and communicate deficiencies to supervisors.
Perform other duties as assigned.
Report concerns regarding safety, harassment, or discrimination to a supervisor, operations manager or HR.

Requirements

High school diploma or GED.
Minimum of three (3) years of janitorial experience.
Strong knowledge of commercial cleaning methods and procedures.
Experience operating and maintaining floor scrubbers, burnishers, vacuums, carpet extractors, and other custodial equipment.
Knowledge of OSHA and workplace safety practices.
Ability to train employees in proper cleaning procedures and safe equipment operation.
Ability to provide constructive coaching and performance feedback.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to work independently and lead a team.
Flexible schedule, including evenings and weekends when needed.
Ability to lift up to 50 pounds.
Internal applicants must have a minimum of one (1) year of employment with Fora in good standing.
Internal applicants must have a satisfactory attendance and performance record.

Skills

Commercial cleaning methods
Floor scrubber operation
Burnisher operation
Vacuum operation
Carpet extractor operation
Custodial equipment operation
OSHA practices
Workplace safety practices
Training
Coaching
Performance feedback
Organizational skills
Time management skills
Communication skills
Interpersonal skills
Leadership
Teamwork

Location

New York

Work Type

Onsite
Full-time

Experience Level

3+ years janitorial experience

Education Level

High school diploma or GED

Benefits

Reasonable accommodation provided

About the Company

Fora is a nonprofit organization advancing inclusion for individuals with disabilities by building pathways to meaningful work in integrated settings, transforming lives while supporting independence and growth.
Since 1996, we’ve connected individuals with disabilities to meaningful employment by partnering with organizations that expect both performance and purpose.
We are a multi-region workforce model supporting operations across New York, New Jersey, Puerto Rico and the U.S. Virgin Islands.
Our teams are integrated into daily operations, maintaining facilities, supporting office functions, managing mailrooms, and more.
We operate across a wide range of services, including facilities support, administrative operations, warehouses, call center services, and other essential functions.
At Fora, employment is more than a job. It’s a foundation for independence, confidence, and dignity, expanding what’s possible in the workplace and beyond, and shaping how we work every day.

Equal Opportunity

Fora is committed to building an inclusive workplace where all employees are treated with dignity and respect.
Fora provides equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws.
Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, status as a victim of domestic violence, or any other protected characteristic under applicable law.