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About the Role
Tomlinson's Feed is seeking a passionate individual to join their family-owned, local, and fur-filled pet store. This role involves providing world-class customer service, assisting with daily store operations, and contributing to a positive store environment.
Responsibilities
- Offer each of our four-legged customers a belly rub and treats
- Get to know your local community: their names, their needs, and more
- Train on new products or information about pet nutrition
- Receive, stock, and rotate healthy pet products
- Help train and teach new staff
- Work as a team with coworkers to achieve sales goals and milestones
- Do what’s best for our guests and their pets
- Creating an atmosphere of service, trust, and one that is supportive of the owners and their vision for the company
- Cultivate a positive and supportive store environment where employees are excited to come to work
- Assuring that customer service and satisfaction exceeds our clients' expectations
- Assisting the Store Manager with daily store operations in accordance with Company standards
- Communicating with staff and home office
- Assisting the Store Manager in maintaining an accurate inventory
- Assisting the Store Manager with on-the-job training of staff in customer delight, product knowledge, and operations
- Maintaining store appearance, and a professional personal appearance
- Product merchandising as directed by the Merchandising Manager
Requirements
- Must have the flexibility to work nights, weekends, and some holidays
- Must be on your feet for the majority of your shift
- Must be able to lift and carry up to 50 pounds on a regular basis
- At least 6 months to 1 year in a supervisory role
Skills
- Customer service
- Product knowledge
- Retail operations
- Teamwork
- Communication
Location
- Central Texas
Work Type
- Full-time
Experience Level
- 6 months to 1 year in a supervisory role
Salary/Compensations
- Competitive starting pay
- Weekly Pay Periods
Benefits
- Flexible Scheduling
- Generous employee discount
- Emphasis on Internal Promotion
- Community Non-Profit Volunteer Opportunities
- Paid product and retail sales training
- Discounted Gym Membership
- Employer Matched 401(k)
- Open-Door Office Policy
- Paid Time Off
- Up to 20 paid hours per year to volunteer
- Health Benefits including medical, dental, and vision
- Paid Holidays
About the Company
- Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service.
- Winner of the Austin Chronicle’s “Best of Austin” for eight years running.
- Team Tomlinson’s is passionate about helping our customers find the right nutrition for their pets.
- We are THE local leader for healthy, natural pet nutrition.
- We value Pet Health, Customer Delight, and our family of Team Members.
- Tomlinson's Feed is built off of everyone working together towards a common goal: happy, healthy pets.