Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The HR Operations Coordinator, Tour Staff & Employee supports the full lifecycle of G Adventures Employees and Tour Staff (Chief Experience Officers - CEOs). This role focuses 75% on employee lifecycle and 25% on managing independent contractors. It delivers end-to-end Talent support across recruitment, benefits administration, and Talent operations, ensuring consistent and effective people practices. The role also manages Talent Administration for the Tour Staff team and acts as a liaison between Global Talent & Regional Operations.

Responsibilities

Advise and collaborate with hiring managers through all stages of the recruitment lifecycle.
Conduct recruitment planning meetings and recommend best practices.
Prepare offers of employment and conduct reference checks.
Maintain and update employee electronic records in HRIS (Workday), ensuring data accuracy and confidentiality.
Process and reconcile Talent-related invoices ensuring timely and accurate payment.
Respond to employee queries via the Global Talent Inbox and internal support ticketing systems.
Prepare Talent-related correspondence, including reference letters and compensation change notices.
Manage and oversee benefits administration processes, ensuring accurate, timely and compliant handling of employee benefits.
Prepare payroll reports across multiple jurisdictions.
Assist in offboarding activities to ensure compliance and consistency.
Conduct exit interviews and offboarding process for applicable regions.
Provide CEO Talent Support by creating and maintaining new position interviews and HireVue assessments.
Facilitate Workday training and "knowledge refreshments" for new staff and managers.
Execute the end-to-end Background Check (BGC) lifecycle, including vendor management.
Manage the administration of employment/service verification letters.
Respond to Talent inboxes and service tickets for applicable regions in a timely manner.
Maintain data integrity across Workday and Polaris, ensuring electronic files, reports, and records are accurate, up-to-date, and compliant.
Assist in the administration of policies, including the management of freelance contractor perks and discount programs.
Perform other duties as assigned.

Requirements

Post-secondary education in Human Resources, Business Administration, or a related field.
2–3 years of experience in HR Operations, Talent Acquisition, or a related People Services role, ideally within a global or multi-regional organization.
Intermediate to advanced proficiency in HRIS platforms (Workday and Polaris preferred).
Proven ability to manage complex data entry, system troubleshooting, and reporting.
Strong proficiency in Microsoft Office Suite, specifically advanced Excel skills (Pivot Tables, VLOOKUPs) for data auditing and reconciliation.
Experience managing third-party background check vendors and a track record of meeting strict operational deadlines.
Foundational understanding of global employment laws and independent contractor regulations.
Ability to review performance data (e.g., Professionalism Reports) and proactively escalate risks or trends to leadership.
Exceptional written and verbal communication skills in English.
Ability to provide consultative support to managers across different cultures and time zones.
Demonstrated ability to handle sensitive information and manage high-stakes "exception processes" with sound logic and confidentiality.
A self-motivated mindset with experience in streamlining workflows and enhancing operational efficiency.

Skills

HRIS platforms (Workday and Polaris preferred)
Microsoft Office Suite
Advanced Excel skills (Pivot Tables, VLOOKUPs)
Background check vendor management
Global employment laws
Independent contractor regulations
Performance data review
Written communication
Verbal communication
Consultative support
Data handling
Process management
Workflow streamlining
Operational efficiency

Location

Remote

Work Type

Full-time

Experience Level

2-3 years

Education Level

Post-secondary education in Human Resources, Business Administration, or a related field

Salary/Compensations

$45,000.00 - $60,000.00 CAD annually

Benefits

Competitive Total Rewards Package
Exclusive travel perks
Additional days off, including on your birthday
Vacation time
Enhanced Parental Leave
Meaningful Employee Recognition Program
Learning and Growth Opportunities
Employee Resource Groups

About the Company

G Adventures is one of the world’s leading small group travel companies.
Believes that travel isn’t just about where you go — it’s about how it changes you.
Has been setting out to do things differently for the last 35 years.
Focuses on real human travel experiences.
DNA (or GNA) is built on belonging, where bringing your authentic self to work every day is celebrated.
A place where employees can spread their wings and truly grow into their role.
Offers the opportunity to work alongside a passionate, talented group excited to produce top-notch work and spread goodness.

Equal Opportunity

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
Considers all qualified applicants.