About the Role
As the Quality Manager, you will lead quality operations in a highly technical aerospace manufacturing environment where precision, compliance, and process excellence are critical to delivering products that meet the highest standards of performance and reliability. You will partner closely with Operations, Manufacturing, Materials, Engineering, and Quality leadership to strengthen our quality culture, develop our people, and continuously improve our processes and products.
Responsibilities
- Lead and strengthen the site quality culture by partnering closely with Operations and Manufacturing to promote accountability, compliance, defect prevention, and a right-first-time mindset.
- Establish and execute initiatives to improve quality signature of hardware, processes, and products while reducing variation and risk.
- Provide day to day operational leadership and decision making and oversee allocation of resources to meet customer demand.
- Develop discipline health of technical team to maintain a cross trained team that can easily respond to customer needs.
- Provide technical leadership for non-conforming material, including evaluation, disposition, and effective communication and processing through the Material Review Board (MRB) process.
- Partner with Operations, Materials, Engineering, and other functional teams to proactively identify constraints, resolve issues, and maintain alignment to customer delivery requirements.
- Define and implement plans to support the objectives of the business including Quality, CORE, and financial metrics.
- Obtain the necessary resources (equipment, manpower, etc.) effectively to meet long range and near-term goals.
- Lead Process Improvement opportunities using CORE and Lean Strategies to enhance quality, reduce process cycle time, and lower operational costs.
- Provide effective communication to ensure alignment within the quality operations team.
- Track, maintain and act on feedback/metrics to positively impact departmental and individual performance.
- Manage employee performance and morale.
- Preventive and Corrective leadership actions across the site, as appropriate.
- Communicate with site and Quality leadership regarding metrics and non-conformances.
- Support audit readiness and management of corrective/preventative actions.
Requirements
- An Advanced Degree in a related field and a minimum of 7 years of experience in Quality Assurance, Manufacturing, or a related technical environment, OR a Bachelor’s Degree and a minimum of 10 years of prior relevant experience
- Minimum 5 years of experience in quality management, people leadership, or a related supervisory role
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Skills
- CORE and Lean Strategies
- ASQ -CQE certification
- Strong interpersonal skills
- Ability to prioritize competing demands
- Data-driven decisions
- Quality systems and standards such as ISO 9001
- Inspection methods
- Inspection tooling
Location
- US-NY-MIDDLETOWN-060 ~ 60 Turner Dr ~ TURNER, Ste 1
Work Type
- Onsite
Experience Level
- 7 years of experience in Quality Assurance, Manufacturing, or a related technical environment
- 10 years of prior relevant experience
- 5 years of experience in quality management, people leadership, or a related supervisory role
Education Level
- Advanced Degree in a related field
- Bachelor’s Degree
- Bachelor’s or Advanced Degree in Materials Science, Engineering, or a related technical discipline
Salary/Compensations
- 132,400 USD - 251,600 USD
Benefits
- medical
- dental
- vision
- life insurance
- short-term disability
- long-term disability
- 401(k) match
- flexible spending accounts
- flexible work schedules
- employee assistance program
- Employee Scholar Program
- parental leave
- paid time off
- holidays
- annual short-term and/or long-term incentive compensation programs
About the Company
- At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
- Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
Equal Opportunity
- RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
