About the Role
We are seeking an inspiring and motivated leader to oversee approximately 12 dialysis centers, 200 teammates, and a $40-$50MM P&L in the greater Raleigh and Durham, North Carolina area. As a Regional Operations Director (ROD), you will provide strategic and tactical leadership to ensure safe, efficient, and ethical patient care. This role involves identifying growth opportunities, monitoring performance, and developing competitive strategies aligned with DaVita's mission and values.
Responsibilities
- Create a team powerhouse by inspiring approximately 10-12 direct reports to ensure quality and compliant patient care.
- Address top growth priorities, patient census, and lead successful operational conversions on acquisitions.
- Develop and execute strategic operating plans and goals for assigned division facilities.
- Meet labor budget.
- Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively.
- Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within assigned division facilities.
- Maintain awareness and knowledge of competition and proactively assess SWOT.
- Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
- Work at a place that gives back to the community.
- Work at a company that honors and rewards teammates for living DaVita's 7 core values.
- Drive towards Regional goals and standards by working directly with FAs in clinics to identify and address employee and patient concerns.
- Stay on the cutting edge by approaching everyday operations with a sharp eye for innovation.
Requirements
- Demonstrated success in leadership for a multi-site operational business.
- Experience leading a unified team.
- Experience identifying and committed to growth in your territory.
- Available for moderate travel (25%-50% overnight).
- Philosophies that align with our core values.
- Demonstrated understanding of what makes businesses successful and able to balance that with patient and teammate satisfaction.
- A competitive spirit.
Skills
- Leadership
- Operations Management
- Financial Management
- Revenue Growth
- Labor Management
- Contract Management
- Clinical Outcomes Management
- Strategic Planning
- SWOT Analysis
- Team Building
- Problem Solving
- Communication
Location
- Durham, North Carolina, United States of America
Work Type
- Full-time
Experience Level
- Leadership experience for a multi-site operational business
- Experience leading a unified team
- Experience identifying and committed to growth in your territory
Education Level
- Bachelor's degree required
- MBA preferred
Salary/Compensations
- $40-$50MM P&L accountability
- Competitive total rewards package
- Incentives for top performers
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave
- Professional development programs: On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
About the Company
- DaVita strives to be a community first and a company second, aiming for teammates to experience DaVita as 'a place where I belong.'
- The company is committed to embedding belonging into everything they do.
- DaVita honors and rewards teammates for living its 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
- The company culture encourages teammates to 'Get Stuff Done' and rewards top performers with incentives.
Equal Opportunity
- Proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements.
- Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
