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About the Role

Brooklyn Bridge Park (BBP) is seeking a full-time IT Coordinator to help build a new IT function within a fast-paced, mission-driven organization. This role involves working on diverse projects including lighting, security, asset management, network infrastructure, IT training, and phone systems, while also supporting the Deputy Director of IT with cross-departmental projects.

Responsibilities

• Administer project implementation, data collection, and reporting in Cartegraph.
• Perform maintenance of internal department automation systems, applications, and data collection systems.
• Clean up parkwide file drives and archives for improved usability, clarity, and security.
• Continue implementation of task managers and communication systems in Microsoft.
• Collaborate with departments on internal and external maps and graphics.
• Develop training materials for internal IT systems with the Deputy Director of IT.
• Build and maintain an inventory of the Park’s IT equipment and software licenses.
• Perform basic IT troubleshooting for staff and assist Managed Service Provider with ticket resolution.
• Operate the Park’s phone system using Verizon, Jamf, and ABM, and assist with cellphone troubleshooting and deployment.
• Assist in the management of parkwide RFID and key systems.
• Support the Deputy Director of IT on long-term IT projects including public wifi, A/V equipment upgrades, and remote network locations.
• Liaise with outside contractors and technical support specialists.
• Identify special projects to improve operational efficiency.

Requirements

• Ability to function in a fast-paced environment and adapt quickly to changing priorities.
• Experience with database management or Asset Management systems.
• High level proficiency in Microsoft 365 including experience with Automations, Loop, and Teams.
• Strong written and oral communication skills.
• Ability to succinctly translate complex technological concepts in a clear, simple, and digestible manner.
• Comfortable working outdoors.
• Ability to climb a ladder and lift 40 pounds.
• Valid state driver's license.
• Comfortable driving small vehicles in tight areas around construction, cyclists and pedestrians.

Skills

• Asset Management Software (Cartegraph is a plus)
• Microsoft 365
• Microsoft Automations
• Microsoft Loop
• Microsoft Teams
• Adobe Creative Suite (a plus)
• Verizon
• Jamf
• ABM

Location

• Brooklyn Bridge Park

Work Type

• Full-time

Experience Level

• Entry-level to Mid-level

Salary/Compensations

• $30.76 / hour

Benefits

• Affordable healthcare
• Retirement plans (403B, Company-funded)
• Paid vacation time (up to 25 days)
• Sick days (12)
• Paid holidays/float days (15 days annually)
• FMLA and other paid leaves
• Tuition and professional development reimbursement
• Medical, dental, vision insurance
• Healthcare FSA
• Dependent FSA
• Commuter Benefits
• Life insurance
• Long-term Disability Insurance
• BBP vendor discounts
• Corporate discounts

About the Company

• Brooklyn Bridge Park (BBP) is a non-profit public benefit corporation that has transformed a formerly industrial waterfront into an 85-acre civic space. It serves as a model for resilient urban design, reconnecting New Yorkers and visitors to the waterfront. BBP is responsible for the stewardship, maintenance, and public programming of the park, engaging the community through arts, culture, recreation, and environmental education.

Equal Opportunity

• Brooklyn Bridge Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.