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About the Role

The Property Manager will oversee the administrative and maintenance operations of a residential portfolio, ensuring all contractual obligations and key performance indicators are met or exceeded.

Responsibilities

• Provide supervision, direction, and delegation to administrative and maintenance staff.
• Manage operating budgets, including monitoring monthly spending.
• Process purchase orders and manage contractors.
• Oversee property maintenance and administrative tasks, assigning duties and monitoring progress.
• Manage client relationships and provide timely reports.
• Submit daily, weekly, and monthly management reports and attend conference calls and meetings.
• Attend meetings during and after regular business hours.
• Process work orders and related administration.
• Manage rent collection, rent-geared-to-income calculations, and arrears.
• Handle lease administration and tenant liaison for various unit types.
• Manage the annual rent review process.
• Prepare legal documents for LTB hearings and evictions.
• Conduct unit, building, and grounds inspections, assigning deficiencies for completion.
• Respond to after-hours and weekend emergency calls on a rotational basis.
• Undertake other assignments as requested by management.

Requirements

• 4 or more years of experience in residential property management.
• Knowledge of property administration and maintenance practices.
• Property management experience in student housing is an asset.
• Knowledge of relevant legislation, including the RTA (Resident Tenancy Act).
• Knowledge of codes and regulations, including Fire Code, Building Code, and Occupational Health & Safety Act.
• Knowledge and understanding of building systems (HVAC, Fire Protection, Mechanical, Electrical).
• Knowledge and experience of LTB proceedings related to non-rental payments, anti-social behavior, and illegal activity.
• Strong customer service orientation and delivery.
• Skilled in organizing and supervising multiple simultaneous service requests.
• Energetic leadership with a positive, motivating attitude.
• Proven ability to identify, evaluate, and develop new ideas with supportable results.
• Solid analytical strengths to manage projects and analyze complex financial, legal, and contractual problems.
• Ability to respond and express ideas clearly in written and oral communication.
• Experience utilizing Yardi or similar financial software.
• Strong computer skills in MS Word, Excel, and Outlook.
• Strong contract management and trade supervision skills.
• Sound analytical and problem-solving skills to identify and mitigate risk.
• Proficient in planning, organizing, and meeting deadlines.
• Demonstrates a high degree of integrity.
• Reliable vehicle required.
• Authorized to work in Canada.

Skills

• Property Administration
• Property Maintenance
• Budget Management
• Contractor Management
• Client Management
• Reporting
• Work Order Processing
• Rent Collection
• Lease Administration
• Tenant Liaison
• Legal Document Preparation
• Inspections
• Emergency Response
• Customer Service
• Supervision
• Leadership
• Analytical Skills
• Problem-Solving
• Communication (Written and Oral)
• Yardi or similar financial software
• MS Word
• MS Excel
• MS Outlook
• Contract Management
• Trade Supervision
• Risk Mitigation
• Planning
• Organization

Location

• On-site

Work Type

• Full-time

Experience Level

• 4+ years

About the Company

• The DMS Group, Division of Tribe Management Inc.