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About the Role

The Human Resources Generalist serves as a collaborative business partner to the HR Manager and Director of Human Resources, focusing on daily HR administration, employee/labor relations, leave administration, recruitment, and compliance. This role ensures adherence to Keolis' HR policies, reporting requirements, customer service standards, and client needs, while closely coordinating all HR functions.

Responsibilities

• Proactively engage in employee and labor relations issues.
• Serve as a liaison between management and employees to resolve issues and grievances.
• Recommend employee discipline per the CBA.
• Collaborate with site leadership on employee decisions and HR processes.
• Conduct and complete employee investigations with professionalism and confidentiality.
• Represent the Company at hearings.
• Create work rules pertaining to site operations while adhering to the CBA.
• Demonstrate employee advocacy and build a reputation as a neutral HR professional.
• Build working relationships with union representatives to resolve grievances.
• Lead HR and business project initiatives.
• Implement HR operational strategies.
• Conduct and analyze exit interviews.
• Engage in employee development activities.
• Develop and implement facility-staffing strategies including community outreach.
• Manage programs, policies, and procedures for change management and company culture.
• Support management with the performance review process.
• Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law.
• Maintain employee files and electronic records.
• Contribute to the leadership team in accomplishing HR tasks for client requests.
• Serve as a subject-matter expert on human resource disciplines.
• Evaluate potential issues or service needs and formulate strategic responses.
• Complete HR reports (e.g., payroll reports, trackers).
• Lead talent management in establishing recruiting, testing, and interviewing programs.
• Manage candidate staffing, selection, and community outreach.
• Run background screening for new hires and annually for current employees.
• Partner with the recruiting department in creating and approving job requisitions.
• Maintain job boards and internal postings as per CBA.
• Collaborate with the leadership team in selecting candidates.
• Maintain work structure by updating job requirements and descriptions.
• Conduct onboard training and site orientation.
• Conduct periodic pay surveys, job evaluations, and employee incentives.
• Process promotions and demotions.
• Provide new employees with benefits log-in information and access to the me@keolis portal.
• Assist employees with their selected benefits electronically.
• Train managers on candidate selection, interviewing, coaching, and disciplining employees.
• Conduct orientation training for new employees and give facility tours.
• Oversee and create the implementation of training using a tracking system.
• Partner with the Leave Administrator in processing all leaves of absence (FMLA, PDL, ADA, Workers Comp).
• Notify employees of approved/denied leave and administer applicable information.
• Complete and keep up-to-date leave trackers.
• Collect benefit payments for employees on leave.

Requirements

• 3+ years progressive HR experience
• 2 years investigation experience
• Must be able to pass extensive background check
• Computer proficient
• Travel required between facilities
• Legal knowledge and understanding of HR practices and policies
• Employment contingent upon passing pre-employment drug and alcohol screen.
• Contingent upon receiving a favorable background check.
• Must pass a physical examination.

Skills

• Excellent communication skills – reading, writing, and speaking
• Organizational skills
• Commitment to ongoing HR learning and training
• Strong critical thinking skills
• An ethical approach to HR practices
• Strong interpersonal skills
• Payroll processing knowledge
• Knowledge of CBA

Location

• between facilities

Work Type

• full-time

Experience Level

• 3+ years progressive HR experience

Education Level

• Bachelor’s Degree preferred
• SHRM Certified and/or the ability to achieve SHRM Certification within first 6 months of employment

Benefits

• Competitive compensation and benefits

About the Company

• Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
• Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

Equal Opportunity

• Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.