About the Role
Join TELUS Business Solutions in providing innovative technology solutions to medium and large-sized organizations. As an Account Manager, you will enhance TELUS' presence in the Commercial market by addressing services including MPLS, business internet, security, SaaS & IaaS, unified cloud communication, mobility, and IoT. You will be supported by internal subject matter experts, coaches, training resources, and external partnerships.
Responsibilities
- Own customer relationships, territories, and account strategies.
- Grow and maintain revenue and develop new business opportunities in existing or new commercial customers.
- Champion TELUS within customer organizations while advocating internally for them.
- Partner with an interdependent account team of specialty sales and technical pre-sales, and draw in executive leaders as needed.
- Prepare professional proposals targeted to key decision makers that clearly communicate TELUS’ solutions and value proposition.
- Negotiate contracts, initiate orders, and pursue new business with grit, energy, and determination.
- Provide feedback to marketing and sales regarding potential challenges, opportunities, and competitive insights.
- Effectively create, manage, and close a funnel of opportunities and sales operations utilizing SalesForce.
Requirements
- Approximately 5 years of experience in direct sales, utilizing formal sales methodologies.
- Knowledge of the broader telco and emerging technology marketplace.
- Experience in complex solution environments.
- Demonstrate business and technical acumen, identifying and communicating financially sound TELUS solutions.
- Leverage understanding of technologies, products, services, and resources.
- Proven track record of fostering strong, trust-based relationships that align with TELUS' value proposition.
- Possess strong customer understanding and responsiveness, with analytical skills to prioritize and make fact-based decisions.
- Skilled at negotiating mutually satisfactory resolutions.
- Possess a valid driver's license.
- Willing to travel as required.
Skills
- Business Acumen
- Critical Thinking
- Customer Focus
- Grit (Energy and Drive)
- Teamwork/Collaboration
- Sales methodologies
- Telco and emerging technology marketplace knowledge
- Complex solution environments experience
- Business and technical acumen
- Relationship building
- Customer understanding and responsiveness
- Analytical skills
- Negotiation skills
Work Type
- Flexible work styles
- Remote
- In the office
Experience Level
- Approximately 5 years of experience
Benefits
- Opportunity to obtain certifications for Sales Academy (3 levels)
- Vendor certifications such as AWS, Microsoft and others in the fields of AI and Cloud.
- Visibility with TELUS’ senior leadership teams.
- Key role in transforming TELUS’ Enterprise strategy.
- Opportunity to work and collaborate with a passionate team.
- Optional stock purchase plan.
- Diverse and inclusive team culture.
- Loads of career development opportunities.
- Flexible Total Rewards benefit plan.
- Direct Contribution Pension.
- Flexible work styles.
- Flexible workplace culture.
About the Company
- TELUS Business Solutions provides services to medium and large-sized organizations.
- TELUS is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals.
- Embody the TELUS brand and our core values: We passionately put our customers and communities first, embrace change and innovate courageously, and grow together through spirited teamwork.
- Our goal is to help owners and executives stay focused on their key priorities and partner with them on their important journeys.
- We foster a fantastic culture where individual and team success is celebrated.
- We believe in having fun while achieving our goals.
Equal Opportunity
- TELUS actively promotes gender diversity and equality in the workplace.
- We value the unique perspectives and contributions of all individuals, regardless of gender, and strive to create an inclusive environment that fosters growth and opportunities for everyone.
