Account Manager (Commercial Mid-Market) at TELUS | CA | Rezi

Account Manager (Commercial Mid-Market) at TELUS

Account Manager (Commercial Mid-Market)

TELUS · CA

2 weeks ago

Account Manager (Commercial Mid-Market)

TELUS · CA

19 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Join TELUS Business Solutions in providing innovative technology solutions to medium and large-sized organizations. As an Account Manager, you will enhance TELUS' presence in the Commercial market by addressing services including MPLS, business internet, security, SaaS & IaaS, unified cloud communication, mobility, and IoT. You will be supported by internal subject matter experts, coaches, training resources, and external partnerships.

Responsibilities

  • Own customer relationships, territories, and account strategies.
  • Grow and maintain revenue and develop new business opportunities in existing or new commercial customers.
  • Champion TELUS within customer organizations while advocating internally for them.
  • Partner with an interdependent account team of specialty sales and technical pre-sales, and draw in executive leaders as needed.
  • Prepare professional proposals targeted to key decision makers that clearly communicate TELUS’ solutions and value proposition.
  • Negotiate contracts, initiate orders, and pursue new business with grit, energy, and determination.
  • Provide feedback to marketing and sales regarding potential challenges, opportunities, and competitive insights.
  • Effectively create, manage, and close a funnel of opportunities and sales operations utilizing SalesForce.

Requirements

  • Approximately 5 years of experience in direct sales, utilizing formal sales methodologies.
  • Knowledge of the broader telco and emerging technology marketplace.
  • Experience in complex solution environments.
  • Demonstrate business and technical acumen, identifying and communicating financially sound TELUS solutions.
  • Leverage understanding of technologies, products, services, and resources.
  • Proven track record of fostering strong, trust-based relationships that align with TELUS' value proposition.
  • Possess strong customer understanding and responsiveness, with analytical skills to prioritize and make fact-based decisions.
  • Skilled at negotiating mutually satisfactory resolutions.
  • Possess a valid driver's license.
  • Willing to travel as required.

Skills

  • Business Acumen
  • Critical Thinking
  • Customer Focus
  • Grit (Energy and Drive)
  • Teamwork/Collaboration
  • Sales methodologies
  • Telco and emerging technology marketplace knowledge
  • Complex solution environments experience
  • Business and technical acumen
  • Relationship building
  • Customer understanding and responsiveness
  • Analytical skills
  • Negotiation skills

Work Type

  • Flexible work styles
  • Remote
  • In the office

Experience Level

  • Approximately 5 years of experience

Benefits

  • Opportunity to obtain certifications for Sales Academy (3 levels)
  • Vendor certifications such as AWS, Microsoft and others in the fields of AI and Cloud.
  • Visibility with TELUS’ senior leadership teams.
  • Key role in transforming TELUS’ Enterprise strategy.
  • Opportunity to work and collaborate with a passionate team.
  • Optional stock purchase plan.
  • Diverse and inclusive team culture.
  • Loads of career development opportunities.
  • Flexible Total Rewards benefit plan.
  • Direct Contribution Pension.
  • Flexible work styles.
  • Flexible workplace culture.

About the Company

  • TELUS Business Solutions provides services to medium and large-sized organizations.
  • TELUS is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals.
  • Embody the TELUS brand and our core values: We passionately put our customers and communities first, embrace change and innovate courageously, and grow together through spirited teamwork.
  • Our goal is to help owners and executives stay focused on their key priorities and partner with them on their important journeys.
  • We foster a fantastic culture where individual and team success is celebrated.
  • We believe in having fun while achieving our goals.

Equal Opportunity

  • TELUS actively promotes gender diversity and equality in the workplace.
  • We value the unique perspectives and contributions of all individuals, regardless of gender, and strive to create an inclusive environment that fosters growth and opportunities for everyone.