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About the Role

This role supports property management professionals in achieving occupancy and retention goals through administrative tasks related to leasing, marketing, and customer service.

Responsibilities

• Performs administrative tasks for the leasing office, including copying, filing, preparing notices, handling resident calls, and organizing rent payments.
• Assists with sales and leasing activities to achieve revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating required paperwork and organizing resident lease files.
• Assists with resident move-in and move-out processes, understanding these are mandatory work dates.
• Answers incoming calls and sets appointments for prospects.
• Performs on-campus marketing outreach to generate community awareness and qualified traffic.
• Assists with coordinating resident functions and programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits and distributes notices.
• Acts as an after-hours liaison between residents and property management, responding to emergencies.
• Responds quickly and courteously to resident concerns, taking prompt action to solve problems or convey requests.

Requirements

• Ability to stand, walk, and/or sit for extended periods.
• Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work inside and outside in all weather conditions.
• Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays for on-call duties.
• Must be able to work move-in and move-out dates, which are mandatory.
• Any time off during move-in/move-out dates must be requested and approved in writing by the Community Manager well in advance.

Skills

• Customer service
• Leasing
• Marketing
• Sales
• Administrative tasks
• Communication
• Problem-solving

Location

• Onsite

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Salary/Compensations

• $16.00 - $17.00 per hour

Benefits

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time
• Potential for bonus programs based on performance (quarterly or annual for corporate, weekly/monthly/quarterly for onsite)

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
• Founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Equal Opportunity

• Greystar will consider for employment qualified applicants with arrest and conviction records.
• Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.