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About the Role

Supervises and coordinates the daily operations of an apartment community, including administration, leasing, occupancy, and maintenance. Responsible for maintaining the physical assets and performance of the property to achieve the highest possible net operating income while ensuring quality and service standards. Monitors regulatory compliance and company policies, and manages property associates.

Responsibilities

• Supervises and coordinates daily operations of an apartment community.
• Manages general administration, leasing, occupancy, and maintenance.
• Maintains physical assets and property performance to maximize net operating income.
• Ensures quality of property appearance and level of service.
• Monitors regulatory compliance and company policies.
• Establishes and coordinates communication between property associates and the Corporate Office.
• Completes performance evaluations for supervised associates.
• Ensures high performance and professionalism of supervised associates.
• Responds to emergency situations.
• Supports and ensures timely input, proper use, and full utilization of on-site PC-based property management and time-keeping software systems.
• Assists in training new and existing associates on software systems.
• Prepares purchase orders and approves expenditures within budgetary guidelines.
• Reviews, understands, analyzes, and makes recommendations for vendor contracts.
• Assists with the preparation of the annual operating budget and projections.
• Reviews monthly operating results and assists with variance reports.
• Maintains working knowledge of maintenance programs and capital improvement projects.
• Ensures compliance with housing quality standards.
• Coordinates with the Engineering Department on major maintenance issues.
• Assists with the development and implementation of a marketing plan for the property.
• Coordinates advertising and promotional needs to maximize marketing plans.
• Ensures property compliance with affirmative marketing procedures and goals.
• Meets with prospective residents, identifies needs, and interviews them for eligibility.
• Shows vacant and model suites and property amenities.
• Quotes rental rates and promotions.
• Makes follow-up calls and sends literature to prospective residents.
• Collects funds for applications, security deposits, and rentals.
• Approves applicants for residency, including eligibility for affordable housing programs.
• Approves leasing documents and ensures collection of all fees, deposits, and move-in monies.
• Collects rent from residents, verifies amounts, accounts for discrepancies, and deposits rent daily.
• Follows up on delinquent rents, initiating collection and/or eviction procedures as necessary.
• Conducts move-in and move-out inspections of apartments.
• Charges residents for applicable damages or unpaid fees.
• Prepares and approves move-out documents.
• Maintains on-site records.
• Conducts move-in inspections to determine market readiness.
• Implements housing quality standards.
• Performs interim unit inspections annually or as directed.

Requirements

• High School Diploma/GED required.
• Undergraduate Degree in General Studies or an Associate Degree in General Studies.
• 3-4 years of required experience in a supervisory role.
• 3-4 years of required experience in Property Management.

Skills

• Fair housing laws
• Microsoft Office
• Leadership/supervisory skills
• Affordable housing programs (at select properties)
• Yardi
• Landlord/tenant knowledge
• LRO

Location

• Meadow Glen - 4201 W Union Hills Drive

Work Type

• Full-time

Experience Level

• 3-4 years

Education Level

• High School Diploma/GED
• Undergraduate Degree in General Studies
• Associate Degree in General Studies

Benefits

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Associate rental discount

About the Company

• Brookfield Properties offers a wide range of residential living options for any stage of life.
• All properties offer unparalleled quality, service, and support to residents.

Equal Opportunity

• Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.
• Drug free workplace
• We are proud to create a diverse environment and are proud to be an equal opportunity employer.