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About the Role

The Assistant Manager, Product Costume Jewelry & Other Accessories, acts as a brand ambassador and product expert, supporting the Manager, Product. This role is responsible for executing tasks that maintain the category's operations, including data gathering, product accuracy, buy process support, and managing product movement. It's an opportunity to build product fluency by understanding boutique-level insights and their connection to Merchandising decisions, ensuring collections are accurately represented and product has a purpose within the boutique narrative.

Responsibilities

Build and deepen category knowledge through daily engagement with product data, client feedback, floor observations, and reporting tools.
Support the Manager, Product with reporting and product search responsibilities, ensuring accuracy and timeliness.
Contribute ideas and creative solutions to enhance team processes, tools, and collaboration.
Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork.
Maintain a minimum of 50% floor presence to observe client response and Fashion Advisor storytelling.
Execute day-to-day product movement within the assigned category, ensuring full visibility with on-hand inventory.
Manage product flow at the tactical level, reviewing deliveries and routing to appropriate boutiques.
Process product requests from other boutiques, coordinating with the PM on balancing needs with strategy.
Support the client reserves lifecycle, assisting with documentation and tracking.
Maintain SKU-level tracking and accountability across the category, monitoring status and movement.
Gather and organize data for category analyses, including sell-through reports and client demand patterns.
Flag data anomalies, emerging patterns, or notable client feedback to the PM.
Consolidate buy review materials for the PM, including performance summaries and reserve documentation.
Support the PM in documenting collection feedback and client reserves in the buying tool.
Assist with sizing data preparation for applicable categories.
Serve as secondary point of contact for the HO category buyer.
Observe and learn from the buy process, understanding how boutique insights translate into buy decisions.
Support PM, Fashion Ex, and VM teams in pre-launch activities.
Enter and maintain client reserves in the Reserve Tool, ensuring accurate capture and trackability.
Assist in communicating product updates to internal teams using self-service dashboards and system tools.
Support PM, VM, and Fashion Training & Styling peers by providing accurate product details and data.
Support all floor moves in the assigned category, executing global image standards within local context.
Execute day-to-day sell-through tracking at the category level.
Track client reserve conversion, following up on pending and expired reserves.
Review and action product requests, keeping PM and AD informed.
Observe product-client interactions on the floor and share observations with the PM and peers.
Maintain real-time SKU visibility for the PM and AD.
Share in-season performance insights with the HO category buyer.

Requirements

Minimum 3 years of related experience.
Ability to lift 15 lbs.
Ability to walk and/or stand for extended periods of time on a regular basis.
A flexible schedule with the ability to work late nights, weekends, and some holidays.
Requires full-time in-store presence to ensure boutique image and operational standards are upheld and execute for business results.

Skills

Deep passion and enthusiasm for product and style
Ability to thrive in a team environment and work collaboratively
Strong attention to detail and organizational skills
Comfort with data — ability to gather, organize, and present information clearly
Proficiency with reporting tools and dashboards
Understanding of, and passion for, client experience through a product lens
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Category-level product intelligence
Understanding the full product lifecycle
Client reserve management
Understanding how boutique insights connect to Home Office Merchandising decisions
Partnership skills
Exposure to Visual Merchandising and Fashion Training & Styling

Location

In-store

Work Type

Full-time

Experience Level

Minimum 3 years of related experience

Education Level

Bachelor's degree (preferred)

Salary/Compensations

$92,400 - $110,000

Benefits

Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

About the Company

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Equal Opportunity

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.