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About the Role

Join Our Dynamic Medical Team as a Medical Group Medical Receptionist! We are an established multi-specialty Ophthalmology group seeking a motivated Medical Receptionist to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

Responsibilities

• Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Answer calls, manage messages, verify patient information, and maintain accurate records.
• Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Address patient concerns, escalate issues as needed, and ensure a positive experience.
• Work seamlessly with providers, clinical and administrative staff, and external partners.

Requirements

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.
• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).
• Ability to handle a high-volume practice.

Skills

• Data entry
• Computer skills
• Customer service
• Medical terminology
• Office procedures
• Electronic Medical Records (EMR)

Location

• in person

Work Type

• Full time

Education Level

• High school diploma or equivalent

Salary/Compensations

• $18 to $24.00 per hour

Benefits

• Competitive 401(k) with matching
• Comprehensive health, dental, and vision insurance
• Disability and life insurance
• Flexible spending account
• Generous paid time off

About the Company

• We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
• We work together with patients, seeking diverse input to share and grow innovative ideas.
• Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Equal Opportunity

• Refocus is an equal opportunity employer and we value diversity.