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About the Role

As a part of the Rose Bakery Front of House team, you will offer outstanding service to customers, process orders, serve food and drinks, and handle payments. We seek a confident, customer service-focused individual with barista training to join our team.

Responsibilities

• Preparing and serving consistently high-quality coffee and beverages
• Serving customers drinks and food orders
• Providing outstanding customer service at all times
• Creating a warm and inviting environment for customers
• Working with the kitchen team to ensure a seamless service
• Maintaining a clean and organised working environment
• Supporting daily operational tasks and team goals
• Adhering to health and safety standards at all times

Requirements

• A team player, but who also has initiative
• Excellent communication and interpersonal skills
• A positive, proactive attitude and the ability to work well under pressure
• Flexibility to work weekdays, weekends, and bank holidays as part of a full-time rota
• A genuine passion for hospitality and guest experience
• Ability to work to set food service standards and guidelines and keep to that standard at all times through a positive attitude and hard work
• A professional and interested person ready to engage with customers and colleagues to deliver an exemplary experience and service
• A confident, friendly, proactive and hard-working approach

Skills

• Barista trained
• Strong coffee-making skills
• Understanding of specialty coffee standards

Work Type

• Full-time
• 40 hours per week

Benefits

• Staff discount at Dover Street Market Up to 60% Off
• Access to seasonal sales at Dover Street Market up to 90% off
• 50% discount off all on site food & drink at Rose Bakery
• Cycle to work scheme
• Employee Assistance Programme
• 28 days holiday inclusive of Bank Holidays

Equal Opportunity

• We celebrate the diversity of our workforce, which makes us unique, creative, and connected.
• As an equal opportunity employer, we ensure fair treatment for all candidates and employees.
• We welcome people from all walks of life and strive to make everyone feel they belong.
• We regularly review our recruitment and onboarding processes to be as inclusive as possible.
• We respect everyone’s stories and celebrate our differences.