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About the Role
Lead a high-performing claims team handling complex casualty claims across an international portfolio. This role is an excellent opportunity for a technical claims leader passionate about people development, delivering outstanding customer outcomes, and driving operational excellence.
Responsibilities
- Lead, coach, and develop a team of casualty claims professionals.
- Oversee the handling of complex US and International Casualty claims.
- Provide technical guidance on coverage, liability, reserving, and litigation matters.
- Build strong relationships with clients, brokers, coverholders, TPAs, legal partners, and underwriters.
- Drive continuous improvement, performance management, and best practice claims handling.
- Support portfolio performance through effective claims insights and stakeholder engagement.
Requirements
- Extensive experience handling US and/or International Casualty claims.
- Proven leadership and people management experience.
- Strong technical casualty claims expertise and commercial awareness.
- Excellent communication, decision-making, and stakeholder management skills.
- Credibility in the London and Lloyd's market and a practical understanding of delegated business.
- Willingness to travel and attend client and market events.
Skills
- Claims handling
- People management
- Technical guidance
- Stakeholder management
- Delegated business understanding
Location
- London
Work Type
- Full time
- Permanent
- Hybrid Working
Experience Level
- Experienced
Education Level
- ACII, CII or a similar professional qualification
Salary/Compensations
- Competitive base salary
- Performance-related discretionary bonus
Benefits
- Broad range of employee benefits
About the Company
- MS Amlin is a leading (re)insurer and part of the global MS&AD Group.
- With over 120 years of experience and a strong presence in Lloyd's of London, we help clients navigate complex and demanding risks through specialist underwriting and claims expertise.
Equal Opportunity
- We are committed to building a workplace where all talent is welcomed and everyone has the opportunity to influence how the business works.
- Our employee resource groups support our Diversity, Equity and Inclusion goals.