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About the Role

Habitat for Humanity GTA is seeking a Retail Associate to represent the organization as a Brand Ambassador, deliver exceptional customer service, and manage various in-store operations. This is a great entry-level opportunity for new graduates or experienced customer service professionals looking to make a meaningful impact in their local community.

Responsibilities

• Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles
• Deliver exceptional customer service in-store and by telephone
• Accept donations of gently used items
• Receive and unload shipments of products from our delivery trucks
• Merchandise and organize products on the store floor
• Perform all standard cash register transactions proficiently and accurately according to operational procedures including cash, debit card, and credit card transactions
• Support with updating our e-commerce platform

Requirements

• A passion for our not-for-profit cause
• Availability on weekends on a business needed basis
• Past retail or customer service experience is considered an asset
• Excellent communication and customer service skills
• Ability to perform heavy lifting (30 + pounds) and walk, stand, sit, and stair climb on a frequent basis
• Safety boots required: CSA approved safety footwear to be worn at all times
• Basic computer skills with knowledge of web-based applications
• Understanding of volunteer management, renovation and building materials is considered an asset
• Passion for retail and customer service is considered an asset
• Applicants must be eligible to work in Canada throughout the duration of their employment
• Proof of eligibility will be required
• Successful candidate must receive clearance by a police background check

Skills

• Customer service
• Communication
• Cash register operations
• Web-based applications

Location

• North York Restore, 55 Orfus Rd, North York, ON M6A 1L7

Work Type

• Part-time
• Permanent

Experience Level

• Entry-level

Salary/Compensations

• $17.60 / hour

Benefits

• Habitat for Humanity days
• Flexible work hours
• Generous Employee Assistance Plan (EAP)
• Volunteer opportunities to support our Habitat for Humanity Builds
• Growth and development opportunities

About the Company

• Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis.
• Our mission is to create a world where everyone has a safe, quality place to live.
• We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region.
• With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities.
• Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families.
• Habitat ReStore is a chain of non-profit home improvement retail stores with 8 locations across the Greater Toronto Area, owned and operated by Habitat for Humanity GTA.
• We sell home furnishings, appliances, and other renovation materials at a fraction of the price.
• Our items are donated from businesses and individuals and undergo inspection and testing to ensure they meet our high-quality standards.
• Habitat GTA is growing.
• We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year.
• Together, we are building a better, more inclusive GTA for everyone.

Equal Opportunity

• Habitat for Humanity GTA is committed to creating a diverse environment and is proud to be an equal opportunity employer.
• Don’t meet every single requirement? Women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Habitat, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
• Habitat for Humanity GTA is committed to ensuring a barrier-free, accessible and inclusive work environment. We welcome and encourage applications from people with disabilities. Upon individual request, we will endeavor to remove barriers to the hiring process to accommodate candidates with disabilities, providing the applicant has met the bonafide requirements of the employment position. Please inform us should accommodation be required at any point during the recruitment and selection process.