About the Role
Russell Cellular, a Premium Wireless Agent for Verizon, is seeking a self-motivated Store Manager interested in a career in retail sales with opportunities for growth and financial stability. You will equip people with wireless products and ensure the best wireless experience for every customer.
Responsibilities
- Facilitate retail sales of cellular phones and wireless services.
- Create additional sales opportunities through creative marketing campaigns.
- Continually increase knowledge of telecommunications products and services.
- Observe retail sales reps selling process, teach best practices, and ensure top-tier customer service.
- Seek additional sales through creative marketing and community involvement.
- Develop and monitor action plans for daily/monthly sales goals.
- Prepare Wireless Specialist reviews with approval from the District Sales Manager.
- Facilitate new hire sales training program and ensure required elements are completed.
- Pre-screen job applicants and conduct interviews.
- Hire new employees with approval from the District Sales Manager.
- Conduct disciplinary action plans as needed with approval from the District Sales Manager.
- Manage shift scheduling.
Requirements
- Strong interpersonal, verbal, and communication skills.
- Ability to build relationships and adapt to a diverse customer base.
- Motivation and an inner drive to learn, grow, and excel.
- A knack for technology and the ability to learn wireless quickly.
- Ability to work nights, weekends, and holidays as needed.
- Outgoing, motivating, confident, positive team leader with an amazing ability to inspire others.
Skills
- Retail sales
- Marketing
- Customer service
- Training
- Hiring
- Scheduling
Location
- 43 states
Work Type
- Full-time
- Retail
Experience Level
- Manager
Salary/Compensations
- Base rate of $17.00 per hour plus uncapped commission potential
- Average with commission is $23.00 per hour
Benefits
- Unlimited commissions based on performance
- Health, dental, vision, and life insurance
- Paid sick days
- Company holidays
- Employer matched 401K after 1 year
- Employee Assistance Programs
- Verizon Sales discounts, sales contests and incentives
- Opportunity for growth and advancement through training
About the Company
- Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018.
- 700+ locations in 43 states employing 2,200+ employees.
- Russell Cellular is a Verizon Authorized Retailer in business since 1993.
- Part of Verizon's Major program and awarded Verizon Wireless Partner of the Year for 2018.
- Mission is to provide the best wireless experience to every customer, every time.
Equal Opportunity
- Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
- Prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
- Policy applies to all employment practices including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
- Makes hiring decisions based solely on qualifications, merit, and business needs at the time.
