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About the Role

The Carefirst Family Health Team (FHT) is seeking a full-time permanent Integrated Primary Care Coordinator to join their innovative, interdisciplinary team dedicated to delivering high-quality, community-based care. This role involves locating unattached individuals in EYRND communities and connecting them to primary care, while also improving communication and collaboration among primary care organizations.

Responsibilities

Contribute to primary care attachment by developing, planning, and executing strategies to identify unattached patients, including working closely with Health Care Connect.
Act as a key contact and resource for community service providers, and/or the public for primary care navigation and attachment.
Participate in community engagement and outreach events.
Collaborate closely with all Ontario Health Team partners including the acute care partner and its emergency department in identifying and connecting with unattached patients.
Coordinate with participating partners to identify eligible patients, refer to primary care practices, and follow-up as required.
Develop and maintain partnerships in support of region-wide primary care strategies that responds to evolving local population health needs.
Support with gathering and reporting the progress of primary care projects and milestones.
Support partnering practices as required to deliver on the reporting obligations set out in partnership agreements.
Other project coordination activities as identified.
Support physician engagement and recruitment to participate in primary care priorities.
Support communications for primary care providers.
Other primary care engagement activities as identified.
Perform other duties and projects as assigned.

Requirements

5 years relevant experience is preferred.
Undergraduate degree in a health-related field; having a clinical background is an asset; Master degree is considered an asset.
Experience with physician and community engagement.
Strong knowledge of Ontario health care system is an asset.
Excellent communication and interpersonal skills, with the ability to adapt to different audiences and build relationships with health care providers and other stakeholders.
Actively takes advantage of change opportunities and recommends new or revised strategies.
Actively identifies efficiencies for project implementations.
Demonstration of continuing education and professional development.
Demonstrated good attendance and performance records with the ability to maintain these same standards.
Strong analytical skills and experience with project reporting (i.e. project risk, data, etc.).
Excellent facilitation, decision making and conflict management skills.
Solution oriented with the ability to identify problems, determine escalations as required, propose solutions, and follow through with implementing accepted solutions.
Ability to be flexible and creative and take different approaches to relationship management.
Fluency in English (verbal and written) is required; ability to communicate in additional languages is considered an asset.
Demonstrates initiative and the ability to function both independently and as a team member.
Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organizations related policies, health and safety legislation and best practices and completing relevant mandatory education as required.
Valid vulnerable sector police record check, completed within one year.
A valid driver’s license and access to dependable transportation is essential for community outreach or engagement related activities.

Skills

Excellent communication skills
Excellent interpersonal skills
Project reporting
Facilitation skills
Decision making skills
Conflict management skills
Analytical skills

Location

Scarborough
Markham
Richmond Hill
Stouffville

Work Type

Full-time
Permanent
Hybrid

Experience Level

5 years relevant experience preferred

Education Level

Undergraduate degree in a health-related field
Master degree considered an asset

Salary/Compensations

$60,000 - $75,000 annually

Benefits

Dental Care
Extended Health Care
HOOPP
Comprehensive Orientation Program
Training and Education Subsidy

About the Company

The Carefirst Family Health Team (FHT) is committed to delivering exceptional, comprehensive primary care through a collaborative, team-based model that includes family physicians, nurse practitioners, nurses, social workers, service navigators, dieticians, physiotherapists, and medical receptionists.
They have a robust Chronic Disease Management and Prevention program, including a Diabetes Education Program, and are actively involved in many of the Ontario Health Team’s primary care initiatives.
Their “Hub & Spoke Model” and strong community partnerships ensure coordinated, high-quality, patient‑centred care across the continuum.
They work closely with Carefirst Seniors & Community Services Association to provide truly integrated services.
On‑site & Integrated Programs/Services include: Ontario Health atHome (formerly Home and Community Care Support Services), MINT Memory Clinic, Ontario Structured Psychotherapy (OSP) Program, and Specialist Clinics: psychiatry, cardiology, endocrinology, optometry, geriatric medicine, gynecology, chiropody, rheumatology, physiotherapy, and audiology.
The Eastern York Region North Durham Ontario Health Team (EYRND OHT) unites primary care, acute care, and community partners — including Carefirst Family Health Team, Markham Family Health Team Physicians, and Health For All Family Health Team — to strengthen patient attachment to primary care and improve collaboration across the local health system for enhanced patient-centerd care in the local communities of Markham, Stouffville, Thornhill, Brock and Uxbridge.

Equal Opportunity

Carefirst is an equal opportunity employer.
We are also committed to an environment that is barrier free.
If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation.