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About the Role

Fountain House is seeking a Project Manager to join its Facilities Department, supporting capital projects and day-to-day operational work across 15 program sites in New York City. This role will assist the Senior Director of Operations with ongoing and new initiatives and independently lead small to mid-size projects from planning through completion. This is not an entry-level position. We're looking for someone with real project management experience in complex, multi-trade environments. The Facilities Project Manager is a leader who embodies the values of the clubhouse model, demonstrating fierce optimism, professional curiosity, and a communitarian approach to partnerships, leadership, and engagement.

Responsibilities

Assist the Senior Director of Operations on ongoing capital projects and new initiatives as needed
Independently lead assigned small and mid-size projects from scoping through completion
Coordinate and direct multiple trades and vendors on active jobsites to keep work on schedule and within scope
Solicit bids, review proposals, and manage vendor/contractor relationships and accountability
Track project budgets against approved scope; flag overruns or changes early
Serve as the primary point of contact for vendors and contractors on assigned projects, escalating budget or scope changes to the Senior Director for approval
Maintain clear project documentation, status updates, punch lists, and closeout materials suited to grant-funded and audit-ready recordkeeping
Travel across Fountain House's NYC program sites as needed; this role is not desk-bound

Requirements

Demonstrated experience managing projects in complex settings involving multiple trades, vendors, or service providers (facilities, construction, IT infrastructure, or complex vendor/customer service environments all qualify)
Strong organizational skills and attention to detail
Ability to manage multiple concurrent projects and shifting priorities
Sound judgment and problem-solving skills under ambiguity
Experience directing contractors, vendors, or service providers to hold them accountable to timeline and quality
Ability to read and interpret scopes of work, proposals, and basic contract terms
Comfort coordinating across multiple trades or disciplines simultaneously, without requiring deep technical expertise in any single trade
Strong written and verbal communication skills
Proactive, self-starting approach and the ability to move projects forward
Discretion and good judgment, particularly given proximity to budget and staffing matters
Reports project status clearly and appropriately
Willingness and ability to learn Fountain House's mission, program model, and operating environment
Physical flexibility to work on-site across multiple locations as project needs require
Demonstrate empathy and strong listening skills when engaging vendors, partners, staff and members.
Alignment with organizational values and approaches; demonstrated commitment to and ability to serve as an exemplar for an organization’s values and foster an inclusive and respectful workplace.

Skills

Project Management
Vendor & Trade Coordination
Communication & Judgment
Adaptability

Location

Hell's Kitchen, NYC
Bronx
Harlem
Residential sites across the city

Work Type

Full-time
On-site travel required

Experience Level

3+ years of project management experience preferred
Not an entry-level position

Salary/Compensations

$75k-$85k

Benefits

Access to mentorship, training, and career development opportunities

About the Company

At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness.
Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going.
The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide.
As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery.
Fountain House has created a comprehensive Community System of Care.
This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments.
We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.
Empower Marginalized Communities – Elevate the voices of individuals with lived experience and drive real systemic change.
Innovate Mental Health Advocacy – Join a mission-driven team at the forefront of mental health reform.

Equal Opportunity

Fountain House, Inc. is an Equal Opportunity Employer