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About the Role
As an Outreach Sales Development Representative (SDR), you're the front line of our revenue engine, identifying active buying interest and key decision makers, then positioning the Outreach value proposition to create qualified opportunities for our Account Executive partners. Every conversation you have directly fuels the pipeline that drives company growth. You'll get hands-on with AI as part of daily work, not as a side project. You'll use AI tools to speed up account research, sharpen personalization at scale, and prioritise the conversations most likely to convert — giving you more time for the parts of the job that require real judgment: reading a stakeholder, adjusting your pitch in real time, and building trust. We invest in your success through 1:1 coaching, active enablement, and hands-on training. You bring the drive to succeed, and we bring the tools and development to help you get there.
Responsibilities
- Identify and engage senior decision-makers (C-suite, VPs, Directors) across EMEA organisation using a multi-channel approach (email, phone, LinkedIn, and events), including making 45+ outbound calls each day to prospective clients in the EMEA Segment
- Use Outreach AI Agents to research potential customers, account map and sequencing
- Lead discovery conversations to assess business needs, timelines, and fit before handing over opportunities to Account Executives
- Partner with regional marketing and sales teams to refine messaging, share market insights, improve conversion rates, and organise pipeline handoffs with Account Executives for qualified meetings
- Maintain clean and accurate data in Salesforce to track engagement and pipeline performance
- Stay current on global market trends, competitive activity, and industry changes that influence buying behaviour
Requirements
- Ability to pick up new tools quickly and apply them with confidence; Salesforce, LinkedIn Navigator, and AI-powered prospecting tools included
- Experience using AI tools in day-to-day work to speed up research, sharpen outreach, and focus on important conversations
- Ability to think on your feet in a conversation and answer unexpected questions with ease
- Demonstrate empathy for customers' struggles and obstacles
- Resilient in the face of objections and rejection
- A driven team player; someone who thrives on shared wins, actively lifts others up, and shows up as an engaged contributor in group settings
- A driven individual with a desire to succeed
- Naturally inquisitive, with the ability to compose compelling messaging to prospects
Skills
- AI tools
- Salesforce
- LinkedIn Navigator
- AI-powered prospecting tools
- Outreach AI Agents
- Prospecting
- Outbound calls
- Discovery conversations
- CRM Management
- Market intelligence
Location
- Shoreditch, London
Work Type
- Hybrid – 2-3 days in the office
Experience Level
- Entry Level
Benefits
- 25 days holiday + 8 bank holidays
- Monthly contribution towards pension
- Private medical care for employee and spouse/family with Program Health Plus
- Cashplan through Medicash to help offset out of pocket medical related expenses
- Dental coverage
- Life insurance at 4x annual salary
- 16 weeks of annual top up maternity leave pay
- 8 weeks of fully paid paternity leave
- Parental leave program with options for a paid night nurse
- Opportunity to be part of company success via equity program
- Diversity and inclusion programs
- Employee referral bonuses
About the Company
- Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams.
- Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions.
- From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions.
- Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team.
- World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
Equal Opportunity
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual attention, gender identity, national origin, veteran or disability status.
- We look for a diverse pool of applicants-including those from historically marginalized groups.
- We would like to invite you to apply even if you don't think you meet all of the requirements listed below.