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About the Role
The Solutions Consulting Team at Bright Data offers a full-scope role encompassing pre-sales, solution implementation, and ramp-up. The team collaborates with customers to unlock their potential through prescriptive solutions that foster growth and success. As the Manager of AMER Solutions Consulting, you will lead and inspire the team to achieve outstanding results. This player/coach role requires a driven individual passionate about team building, process optimization, and business growth. Excellent interpersonal skills are essential for cross-functional collaboration with sales, professional services, product, and engineering teams.
Responsibilities
- Recruit, coach, and mentor the Solutions Architecture team on customer engagement, technical strategy, and execution excellence.
- Guide the overall direction of the organization.
- Lead from the front by directly owning technical strategy, complex solutions, and execution on strategic accounts.
- Align with the Regional Sales Director and RVP for the AMER business to understand the pipeline and proactively drive opportunities to closure.
- Build processes to measure performance and impact, ensuring team optimization for evolving business needs.
- Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.
- Establish strong relationships with key decision-makers and build credibility across all levels of customer organizations.
Requirements
- 3+ years of pre-sales leadership experience with direct accountability for team performance and coaching.
- 8+ years of customer-facing technical experience (Sales Engineering, Solutions Consulting) within a SaaS organization.
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures.
- Development proficiency in at least one language (e.g., Python, Java, Go, Rust, or Node.js).
- Proven track record of directly influencing key metrics: Technical Win Rate, Deal Acceleration, and Customer Retention.
- Energy, enthusiasm, and a passion for customer success.
- Ability to thrive in ambiguity.
- Willingness to travel approximately 25% of the time.
Skills
- API integrations
- SaaS platforms
- Enterprise architectures
- Python
- Java
- Go
- Rust
- Node.js
- Customer engagement
- Technical strategy
- Execution excellence
- Sales Engineering
- Solutions Consulting
- Team leadership
- Coaching
- Mentoring
Location
- San Francisco
Work Type
- Hybrid
Experience Level
- 3+ years pre-sales leadership
- 8+ years customer-facing technical experience
About the Company
- Bright Data is a company focused on enabling customer growth and success through technology solutions.