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About the Role
The Associate Director - PMO Manager will serve as the central point of coordination for programme governance, reporting, risk management, stakeholder engagement, and project controls for the Life Sciences account. This role is for a senior PMO professional capable of bringing structure, pace, commercial judgment, and high-quality client communication to a complex multi-market program.
Responsibilities
- Lead the PMO governance model for client capital projects, including stage-gate reviews, approvals, meeting cadence, decision records, and compliance tracking.
- Ensure all project teams operate in accordance with client governance protocols, Colliers best practice, and agreed service levels.
- Maintain clear project documentation, approval records, audit trails, and programme control registers.
- Produce high-quality weekly, monthly, and governance reporting for client and Colliers stakeholders.
- Develop and maintain dashboards and trackers covering schedule, budget, milestones, risks, issues, actions, and decisions.
- Coordinate reporting inputs from local project teams and challenge data quality, completeness, and consistency.
- Own and maintain the programme RAID log, ensuring each item has an owner, due date, status, and clear escalation route.
- Facilitate regular risk and issue reviews, ensuring mitigations are agreed and tracked through to closure.
- Monitor dependencies, change impacts, and critical path activities across the portfolio.
- Act as a senior day-to-day PMO contact for client stakeholders, Colliers account leadership, and local delivery teams.
- Prepare agendas, papers, governance packs, steering committee materials, and professional meeting minutes.
- Track actions and decisions rigorously and ensure follow-through across client and Colliers teams.
- Support onboarding of local project managers, third-party project managers, and specialist consultants.
- Coach project teams on client governance requirements, reporting protocols, and delivery expectations.
- Support preparation for internal funding approvals, project reviews, and client governance submissions.
- Maintain client fit-out specifications, playbook content, templates, and PMO repositories.
- Identify opportunities to improve reporting, governance, controls, and account delivery processes.
- Capture lessons learned and convert them into practical improvements for future client projects.
Requirements
- Demonstrable experience operating at Associate Director, Senior PMO Manager, Senior Programme Manager, or equivalent level.
- Credibility to engage with senior client stakeholders and represent Colliers professionally in governance forums.
- Ability to lead without direct authority across multi-disciplinary teams, external consultants, and in-country delivery teams.
- Strong commercial awareness, with the ability to identify risks, opportunities, and account growth potential.
- Experience mentoring PMO or project management colleagues and raising standards across team delivery.
- Confidence to challenge project data, delivery assumptions, and governance gaps in a constructive, client-focused way.
- Minimum 5+ years experience in PMO, programme controls, programme management, or project coordination within a corporate real estate, construction, workplace, fit-out, or capital projects environment.
- Experience supporting complex, multi-country, or multi-workstream programmes.
- Strong command of programme reporting, dashboard development, risk and issue management, action tracking, and governance administration.
- Advanced Microsoft Excel and PowerPoint skills, with confidence producing senior stakeholder reporting packs.
- Excellent written and verbal communication skills, including the ability to turn complex project information into concise management reporting.
- Highly organised, proactive, and detail-focused, with the ability to manage competing priorities across time zones.
- Strong stakeholder management skills and confidence working with client-side teams, consultants, and project delivery partners.
- Experience working with life sciences, pharmaceutical, or highly governed corporate clients.
- Knowledge of corporate real estate lifecycle activities including transactions, workplace strategy, capital project delivery, and operational FM interfaces.
- Experience with Power BI, Smartsheet, Microsoft Project, SharePoint, Teams, or similar programme management and reporting platforms.
- Relevant project management or PMO qualification such as APM, PRINCE2, PMI, MSP, or equivalent.
Skills
- Programme governance
- Reporting
- Risk management
- Stakeholder engagement
- Project controls
- Commercial judgement
- Client communication
- Microsoft Excel
- Microsoft PowerPoint
- Written communication
- Verbal communication
- Stakeholder management
- Power BI
- Smartsheet
- Microsoft Project
- SharePoint
- Microsoft Teams
Location
- London
Work Type
- Full-time
Experience Level
- Associate Director
- Senior PMO Manager
- Senior Programme Manager
Education Level
- APM
- PRINCE2
- PMI
- MSP
Benefits
- We make reasonable adjustments in line with the Equality Act 2010.
- We want every candidate to feel welcome.
- If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application.
About the Company
- Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis.
- Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research.
- We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
- The UK business is headquartered in London, with over 1300 specialists throughout 16 offices across the UK and Ireland.
Equal Opportunity
- Colliers is proud to be an equal opportunities employer.
- We do not discriminate based on age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation.
- We also value diverse experience and neurodiversity.