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About the Role

As a Product Designer at MRI, you will work across the UX domain, including research, design, documentation, and user testing. You will collaborate with a cross-functional team, using data to make informed design decisions and convert requirements into practical product features with a high standard for visual design execution.

Responsibilities

• Design user interfaces and process flows using iterative design techniques incorporating findings from user interviews, usability testing, and other forms of requirements discovery
• Produce user personas, user stories, prototypes, wireframes, interaction and design specifications
• Run ad-hoc usability tests with end users when needed and communicate research findings
• Facilitate design review sessions with key stakeholders with the goal of advocating for the user needs
• Engage with development to understand platform capabilities, communicate design goals, adapt and verify designs through the agile software development process
• Create and maintain UI guidelines and visual standards
• Identify opportunities for product or feature enhancements
• Remain up-to-date on industry trends, market conditions, and consumer preferences
• Iterate existing designs to meet industry or consumer needs
• Lead UX across strategic initiatives from discovery through delivery
• Partner closely with Product and Engineering to solve complex user problems
• Mentor designers through coaching, critiques, and design reviews
• Contribute hands-on to complex design work when needed
• Champion UX quality, consistency, accessibility, and responsible AI adoption

Requirements

• Proven experience leading UX for complex enterprise or B2B products
• Player/coach mindset with experience mentoring designers while remaining hands-on
• Strong cross-functional partnership with Product and Engineering
• Experience coordinating work across multiple designers or initiatives while maintaining UX quality

Skills

• User research (user interviews, product reviews, persona development)
• Design (sketching, group ideation, information architecture, interaction design, prototyping)
• Documentation (wireframes, specification writing)
• User testing
• Qualitative and quantitative data analysis
• Visual design execution
• Design system governance
• UX research
• Usability testing
• Accessibility (WCAG) knowledge
• AI-enabled design practices

Location

• London office

Work Type

• Hybrid working model (3 days WFH)
• Full-time

Experience Level

• Mid-level
• Senior

Benefits

• Office breakfasts
• Quarterly lunches
• Virtual social events
• Employee-led groups (DEI committee, employee resource groups, Pride Event Group)
• Medical Aid Scheme
• Competitive Personal Pension plan
• Parental Leave benefit
• 25 days of annual leave plus Bank Holidays
• Flexi scheme (finish early 6 times a year)
• Tuition Reimbursement Schemes
• Work from anywhere in the world for two weeks per year

About the Company

• MRI continues to strive to amaze as a global industry leader in real estate software.
• MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.
• Our people-first approach to PropTech is defining a new industry standard for client experiences that can’t be duplicated.
• We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.
• At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day.
• Amazing growth requires amazing employees.

Equal Opportunity

• MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.
• MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
• We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.