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About the Role

The IT Enterprise Architecture, Network, Cloud and Data Platform Group at HOOPP is committed to delivering meaningful customer value in a dynamic, fast-paced environment. We cultivate a culture that emphasizes innovation, collaboration, practicality, and the courage to challenge the status quo. Reporting to the Sr. Manager, Cloud Platform, the Sr. Cloud Platform Engineer will be responsible for designing, maintaining and supporting cloud infrastructure and operations for HOOPP’s Investment, Finance, and Risk Management teams.

Responsibilities

Design, build, and operate secure, scalable, reliable, and highly automated AWS infrastructure.
Lead the investigation of complex production and cloud infrastructure issues.
Develop and maintain Infrastructure as Code (IaC) solutions using Terraform, Azure DevOps, and Argo CD.
Drive automation and continuous improvement by identifying repetitive operational tasks and delivering AI-enabled innovative solutions.
Continuously improve platform observability by implementing modern monitoring, logging, tracing, and AI-assisted operational insights.
Collaborate with development and cross-functional IT teams to provide technical expertise, integrate and optimize cloud solutions, and resolve network and cloud operational issues.
Lead key initiatives in partnership with internal customers and stakeholders.
Build and maintain cloud platform knowledge assets leveraging AI tools.
Participate in on-call rotation to provide production support and ensure timely incident response.
Drive technology innovation by researching and adopting emerging AWS services, AI-powered solutions, cloud-native technologies, DevOps/platform engineering tools, and industry best practices.
Mentor junior colleagues and invest time to grow individuals in a technical capacity.
Act as a subject matter expert to guide and share knowledge across departmental teams.

Requirements

8+ years of experience in IT Infrastructure Operations, cloud platform engineering, network engineering with a strong focus on cloud infrastructure, scripting, CI/CD, automation, and system monitoring, with a focus on troubleshooting and continuous improvement.
Extensive hands-on experience designing, implementing and operating cloud platforms such as AWS, Microsoft Azure, using Infrastructure as Code (IaC) tools (e.g., Terraform/Terraform Cloud, CloudFormation, Bicep/ARM).
Experience using AI-assisted tools to optimize cloud platform operations, improve incident resolution, automate diagnostics, and support operational decision-making.
Proven experience with Windows Server and Linux systems combined with familiarity with Windows Server administration, including Active Directory and DNS.
Strong experience with Docker and Kubernetes, including container lifecycle management, cluster administration, workload orchestration, and platform operations.
Hands-on experience developing and maintaining automation solutions using Bash, PowerShell, and Python.
Proficient with AWS security tools for implementing secure and scalable cloud infrastructure.
Strong understanding of AWS networking services, such as Amazon VPC, Transit Gateway, Direct Connect, load balancers, Internet Gateway, NAT Gateway, with a solid foundation in networking.
Challenge the status quo respectfully and constructively, using creative thinking to develop innovative yet practical solutions that improve processes, systems, and ways of working.
Ability to work effectively in a collaborative team environment and adapt to changing priorities.
Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.

Skills

AWS
Microsoft Azure
Terraform
Terraform Cloud
CloudFormation
Bicep/ARM
AI-assisted tools
Windows Server
Linux
Active Directory
DNS
Docker
Kubernetes
Bash
PowerShell
Python
AWS security tools
Amazon VPC
Transit Gateway
Direct Connect
Load balancers
Internet Gateway
NAT Gateway
Networking

Location

Remote

Work Type

Full-time

Experience Level

8+ years of experience

Education Level

Certifications in cloud platforms or infrastructure tools are an asset (e.g., AWS Certified Solutions Architecture Professional, AWS DevOps Engineer Professional, Azure Microsoft Azure Infrastructure Solutions, Azure Administrator Associate, Terraform Associate, Certified Kubernetes Administrator (CKA))

Salary/Compensations

$103,000 - $153,000 CAD

Benefits

High-performance, people-focused culture
Commitment that equity, diversity, and inclusion are fundamental to our work environment and business success
Learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning
Membership in HOOPP’s world class defined benefit pension plan
Competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
Optional post-retirement health and dental benefits subsidized at 50%
Yoga classes, meditation workshops, nutritional consultations, and wellness seminars

About the Company

HOOPP is committed to delivering meaningful customer value in a dynamic, fast-paced environment.
We cultivate a culture that emphasizes innovation, collaboration, practicality, and the courage to challenge the status quo.
The opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers.

Equal Opportunity

HOOPP may use artificial intelligence tools to assist in screening, assessing and selecting applicants for this position. These tools support our recruitment process but do not replace human judgment and decision-making.