Sr. Cvent & Registration Coordinator at Bond Brand Loyalty | CA | Rezi

Sr. Cvent & Registration Coordinator at Bond Brand Loyalty

Sr. Cvent & Registration Coordinator

Bond Brand Loyalty · CA

2 weeks ago

Sr. Cvent & Registration Coordinator

Bond Brand Loyalty · CA

18 days ago
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About the Role

As the Sr. Cvent & Registration Coordinator, you will play a key role in bringing event technology to life across hundreds of client events, with a deep focus on Cvent. You will own registration workstreams end to end, focusing on the attendee experience and technical build. You will be the team's go-to Cvent expert, owning your own events and partnering on many more, while also helping to shape better ways of working, including AI integration for registration management.

Responsibilities

  • Build, configure, test, and manage Cvent registration for dozens of client events, from complex logic and workflows to a clean, intuitive attendee journey.
  • Design registration websites, questions, session and travel flows, and confirmation and reminder emails tailored to each event's requirements.
  • Own the quality and accuracy of every build, running thorough end-to-end testing and QA to catch issues before an attendee ever sees them.
  • Manage timelines, launch dates, and details across many concurrent events without letting anything slip.
  • Monitor registration once live, troubleshooting issues quickly and making updates as event needs evolve.
  • Evaluate every build not just for whether it works, but for how it feels to use, advocating for clarity, accessibility, and a frictionless attendee experience.
  • Build and manage Attendee Hub implementations, keeping the event website, content, and engagement features accurate, on-brand, and easy to navigate.
  • Be a key support lead for event communications, often managing the full process from copy development and audience/list management through email deployment and execution.
  • Review the full attendee journey across desktop and mobile and recommend improvements that reduce friction and drop-off.
  • Build and maintain registration reports and dashboards, giving internal teams and clients clear visibility into numbers, trends, and outstanding actions.
  • Manage attendee data with care, ensuring accuracy, clean handoffs to onsite check-in, and smooth integrations with other systems.
  • Act as the go-to Cvent expert for Event Managers and Event Coordinators, consulting, troubleshooting, and elevating the technology on events you don't directly own.
  • Share knowledge across the team through documentation, templates, and informal coaching so best practices spread beyond your own events.
  • Help build and document the processes, templates, and standards that make our event-technology delivery faster, more consistent, and higher quality.
  • Identify and pilot AI-driven efficiencies in how we build and manage registration sites, and surface other practical AI use cases across event technology.
  • Stay current on new Cvent features and releases and bring forward ideas for how we can put them to work.

Requirements

  • At least 3 years of advanced Cvent experience, including complex logic, integrations, and reporting, and comfort with Attendee Hub.
  • 3+ years hands-on experience using Cvent for attendee management, including building and maintaining attendee lists, creating targeted audience segments, and leveraging Cvent’s email platform.
  • A user-experience mindset, naturally thinking about attendee impact and not just technical setup.
  • Exceptional organization, with a proven ability to meet tight deadlines while managing multiple events simultaneously and thriving in a fast-paced environment with changing priorities.
  • Process-builder instincts, spotting inefficiency and looking for better ways of working.
  • An affinity for AI and technology, and a drive to apply it practically to real workflows.
  • Strong problem-solving abilities and a keen eye for detail.
  • Excellent interpersonal and professional communication skills, both written and verbal.
  • Willingness and flexibility to work outside of regular operating hours as required during peak event periods.

Skills

  • Cvent
  • Cvent registration
  • Cvent Attendee Hub
  • Event technology
  • AI
  • Reporting
  • Data management
  • Process building
  • Problem-solving
  • Interpersonal communication
  • Written communication
  • Verbal communication

Work Type

  • Hybrid

Experience Level

  • Senior

Salary/Compensations

  • $60,400 to $75,600 CAD annually

Benefits

  • Hybrid work model
  • Flexible vacation
  • Social events
  • Competitive healthcare and wellness benefits
  • Medical
  • Dental
  • Vision
  • Health Care Spending Account
  • Employee Assistance Program
  • Access to 24/7 virtual healthcare and/or consultation services
  • Retirement planning assistance with company matching
  • Access to learning programs
  • Mentorship
  • Stretch projects
  • Internal mobility
  • Recognition programs for individual and team achievements
  • Peer-nominated awards
  • Service anniversaries

About the Company

  • Bond builds growth and loyalty for some of the world’s most recognized brands.
  • Bond is a Cvent Platinum Solutions Partner and a 2026 Cvent Partner Award winner, recognized for the strength of their event technology work.

Equal Opportunity

  • Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
  • We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.