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About the Role

As a District Manager (DM), you will create the magic by overseeing multiple locations within a designated geographic area as a seasonal team leader. This includes being responsible for vendor relations, employee relations, staffing, scheduling and learning and development.

Responsibilities

• Promote a positive, collaborative environment and maintain our core values and policies
• Communicate and partner with Regional Manager consistently to drive alignment and overall strategy for designated locations
• Prepare each location for a timely opening with completion of hiring, inventories, equipment setup/testing, staff scheduling/staff training and bank deposit procedures
• Determine district-wide staffing requirements and ensure hiring/onboarding standards are being met
• Recruit and train qualified Local Managers for each location, assisting each with hiring, onboarding, training, and employee relations as needed
• Manage and support each Local Manager and team
• Develop district strategies and implementation plans to support regional and company initiatives to drive business results and achieve operation excellence
• Establish and maintain positive and successful vendor relations with staff at all locations
• Partner with each mall manager to support a seamless, efficient operation with a focus on guest service and profitability
• Conduct site visits, analyze sales activity and reports, and implement plans to drive a successful operation
• Participate in weekly team conference calls with Regional Manager
• Respond to all business calls or emails within a timely manner
• Oversee budgeted staff hours, scheduling, timecards and verify daily bank deposits with Local Managers to ensure accurate weekly reporting on our supportive software
• Ensure scheduled season-end breakdown at each location; securing all equipment and preparing a post-season synopsis
• Other duties required/assigned as detailed in Employment Agreement

Requirements

• At least 18 years of age
• High School Diploma plus 4 years equivalent work experience
• Prior proven success managing multiple locations in the retail/service industry
• Proficiency in Microsoft Office, Excel, PowerPoint with daily access to the internet (laptop provided)
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
• Available to attend mandatory pre-season training
• Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
• Ability to travel including overnights, if required
• Available to work a minimum of 40 hours a week or as needed

Skills

• Positive attitude
• Strong work ethic
• Team player
• Ability to work independently
• Leadership
• Excellent time management
• Problem-solving skills
• Good judgment
• Ability to make strong, independent decisions
• Professional attire
• Good hygiene
• Reading, analyzing, and interpreting general business forms
• Composing business correspondence and reports
• Effectively presenting information
• Responding to Marketing Directors/Local Managers/Staff and customer concerns
• Excellent customer service
• Communication skills
• Solid recruiting abilities
• Solid hiring abilities
• Building a team
• Managing a team
• Motivating a team
• Leading a team
• Prioritization
• Effective problem solving
• Operating camera
• Operating POS
• Operating other equipment

Work Type

• Seasonal

Experience Level

• 4 years equivalent work experience

Education Level

• High School Diploma

Salary/Compensations

• $2,000 CAD Biweekly

Benefits

• Career advancement opportunities
• Referral program
• One free photo package for friends and family per staff member

About the Company

• Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime.
• In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
• Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime.
• We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
• A fun, fast paced, and passionate environment

Equal Opportunity

• Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment.
• Every employee plays a part in our Company’s success and makes this a great place to work.
• Our people are the heart of our organization and the foundation of our success.
• Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.