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About the Role

This position provides administrative oversight for a program, ensuring compliance with internal policies, regulatory bodies, and driving program quality improvement and new agency initiatives.

Responsibilities

• Ensures administrative oversight of the program, staff, and residents.
• Provides supervision and consultation while monitoring resident services.
• Implements and monitors performance-based standards for governing bodies.
• Facilitates utilization review, quality assurance, and program regulatory compliance.
• Oversees financial expenditures and income, including budget compliance, narrative writing, and annual budget submission.
• Reviews evaluations, admissions, treatment plans, resident charts, continuing stays, case conferences, and discharges for compliance.
• Writes and/or revises agency policies, procedures, and compliance manuals.
• Maintains positive relationships with government representatives, providers, and the community.
• Responsible for therapeutic, residential, and employee quality assurance.
• Develops and oversees educational activities, groups, and program activities.
• Ensures use of universal precautions to limit infectious disease transmission.
• Ensures direct case management of residents as needed.
• Ensures an active Resident Government process with weekly involvement in house meetings.
• Provides regularly scheduled supervision to program staff, including documentation and timely annual performance evaluations.
• Ensures proper role assignments and shift scheduling of staff based on qualifications and agency requirements.
• Conducts the hiring process for new program staff in consultation with HR and supervisors.
• Maintains personnel files according to policy and procedure, protecting record confidentiality.
• Provides new hire and ongoing training for employees, assessing further training needs.
• Maintains on-call status for consultation and emergencies.
• Conducts in-service training for the agency as assigned.
• Attends and participates in agency special events.
• Assists in the implementation of the agency’s strategic plan.
• Serves on or chairs agency Committees as requested.
• Integrates Trauma-Informed Care principles in all duties and interactions.
• Maintains and models appropriate ethical interactions and boundaries.
• Monitors program staff compliance with all relevant rules and regulations.
• Regular attendance at work location.
• Other duties may be assigned.

Requirements

• Master’s degree in social sciences or human relations field and an Advanced or Masters level CASAC or other qualified health professional status.
• Five years’ full-time paid work experience in chemical dependency treatment, two years of which must be in a supervisory role.
• Other appropriate human services or mental health work experience may be applied to the experience requirement.
• Bachelors’ degree in social sciences or human relations field and an Advanced level CASAC or other qualified health professional status.
• Five years’ full-time paid work experience in chemical dependency treatment, two years of which must be in a supervisory role.
• Other human service or mental health work experience may be applied to the experience requirement.
• Must possess a New York State driver’s license with an acceptable Motor Vehicle Record & reliable automobile.

Skills

• Chemical dependency treatment
• Supervisory experience
• Human services
• Mental health
• Therapeutic quality assurance
• Residential quality assurance
• Employee quality assurance
• Educational activities development
• Group facilitation
• Recreational activity oversight
• Social activity oversight
• Program activity oversight
• Universal precautions
• Direct case management
• Resident Government process facilitation
• Staff supervision
• Performance evaluation
• Role assignment
• Shift scheduling
• Hiring process management
• Personnel file maintenance
• Confidentiality protection
• New hire training
• Ongoing training
• Training needs assessment
• On-call consultation
• Emergency response
• In-service training
• Strategic plan implementation
• Committee participation
• Trauma-Informed Care integration
• Ethical interaction
• Boundary maintenance
• Compliance monitoring
• Federal Confidentiality (42 CFR, Part 2)
• HIPAA
• Medicaid
• HUD

Work Type

• Full-time

Experience Level

• 5 years of experience in chemical dependency treatment
• 2 years of supervisory experience

Education Level

• Master's degree in social sciences or human relations field
• Advanced or Masters level CASAC or other qualified health professional status
• Bachelor's degree in social sciences or human relations field
• Advanced level CASAC or other qualified health professional status

Equal Opportunity

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.