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About the Role

Booker T. Washington Community Service Center (BTWCSC) seeks a highly-strategic and experienced Associate Director of Food Justice and Sovereignty Programs to protect our community's right to healthy, culturally appropriate food produced sustainably. This role involves creating and implementing strategies to strengthen San Francisco food systems, such as leading BTWCSC’s self-sustaining food supply within the community to reduce dependency on external food sources, enhancing San Francisco and the District 5 neighborhoods’ nutritional well-being with access to fresh, and healthy foods; building meaningful economic partnerships with local farmers, chefs and producer communities, and promoting understanding of permaculture and skills like growing, harvesting, and preserving food. The Associate Director will also co-lead our vital citywide food system advocacy and community nutrition education work with coalition partners. This senior role requires a seasoned leader with exceptional skills in administration, people management, systems building, partner relations, and advocacy.

Responsibilities

Lead and supervise the Food to Freedom Team, coaching staff towards a culture of excellence and service execution.
Align and coordinate Food to Freedom staff and programs with broader organizational initiatives and BTWCSC’s strategic priorities.
Serve as a conduit for clear and timely communication between leadership and frontline staff.
Oversee administrative functions, including budgeting, scheduling, reporting, and documentation for all food-related programs.
Contribute to strategic decision-making on staffing, structure, and program design to improve effectiveness and impact.
Refine and implement BTW’s Food to Freedom ‘Cultural Atlas’ model.
Work with the Executive Team towards BTW’s strategic planning around a Fillmore/Western Addition Food Hub model.
Research, assess and develop revenue generation and cost-saving opportunities to ensure program sustainability and growth.
Oversee curricular and nutrition education program activities to ensure alignment with BTW’s internal and external education work.
Oversee larger operations of food programs, ensuring staff have the necessary tools, technology, and resources.
Oversee the development and implementation of operational systems and SOPs for program development, data collection and reporting, and distribution.
Ensure all programs meet quality and impact goals as defined in BTWCSC’s measurement framework and strategic plan.
Collaborate with the Finance Team to ensure grant compliance, budget management, and adherence to reporting requirements.
Collaborate with Executive and Development Teams on Food to Freedom program grants and fundraising initiatives.
Provide high-level oversight of service provision and client experience that is dignified, culturally-congruent and trauma-informed.
Oversee all aspects of food supply, including ordering, purchasing, collection, storage, rotation, and distribution.
Oversee facility readiness, equipment maintenance, and compliance with state and local health codes.
Oversee menu planning and culturally relevant food programming.
Develop and implement policies around food use and disposal, integrating zero-waste and sustainability practices.
Build and maintain strategic relationships with agency partners, food justice organizations, policy coalitions, and other stakeholders.
Serve as a subject matter expert on food access, equity, and justice issues.
Create and present educational materials, presentations, and workshops on food justice, food insecurity, and sustainable systems.
Represent BTWCSC and report back from engagement in local and regional coalitions, committees, and advocacy initiatives.
Engage and mobilize community members and clients in strategic advocacy efforts.
Collaborate on special initiatives such as student garden projects and food education programs.
Oversee the collection, analysis, and reporting of data on food program operations, outcomes, and community impact.
Develop and maintain dashboards and reports for internal leadership, funders, and external stakeholders.
Utilize data insights to inform decision-making and improve service delivery.
Develop and execute evaluation activities that measure the impact of food distribution on family stability, health, and food security.

Requirements

A college degree in culinary sciences, food systems, sustainability, nutrition, environmental science, public health, community development, social work or equivalent experience is required.
4 to 5+ years of experience in food, agricultural production, restaurant, grocery retail or hospitality experience in a fast-paced setting, preferably in a management position.
Direct experience in community health, direct service and/or client management.
3+ years of demonstrated experience leading, coaching and collaborating with a team.
Demonstrated experience in managing program and/or food budgets, monitoring expenditures, and ensuring fiscal responsibility and sustainability.
Proven experience in sustainable and direct food sourcing, maintaining inventory and limiting waste.
Demonstrated knowledge of the food and nutrition, inequities, social and cultural needs of underserved communities and the historical and contemporary impacts of racism and structural inequities.
Demonstrated experience with providing racially and culturally-responsive services and programs for diverse populations, preferred.
Lived experience with Black/African-American communities and/or communities of color and/or navigating housing insecurity and/or the justice system preferred.
Strong advocacy and coalition-building skills, and experience mobilizing community engagement are preferred.
Ability to communicate effectively and professionally with staff, clients, volunteers, community stakeholders, funders and government agencies.
Demonstrates professionalism, socioemotional intelligence, and integrity.
Excellent verbal, writing, and comprehension skills.
Demonstrates strong project management skills and the keen ability to plan, implement, and execute.
Ability to work with diversity and challenge, establishing and maintaining working relationships with producers, farmers, co-workers, volunteers, funding source representatives, board members, and other service providers.
Ability to manage staff and contribute to strategic hiring decisions.
Demonstrated excellence in organizational and systems planning and implementation.
Demonstrated interpersonal skills including flexibility and the ability to listen, negotiate and collaborate with various stakeholders.
Proactive, organized, independent, motivated and detailed oriented manager.
Experience in successful people management and acute soft skills.
Ability to work independently and be both creative and strategic when confronted with complex and multifaceted opportunities and challenges.
A positive attitude, compassion, and strong team-oriented work ethic.
Strong applicants must have the ability to be flexible and adapt to change.
Google Suite, MS Excel and software proficiency required.
Current CA Driver’s License, current auto insurance, and a clean driving record.
Current CPR & First Aid Certificate.
Food Safety - ServSafe certification.
Current Immunizations (TB).
Clearance Child Mandated Reporting (can be completed upon hire).
Demonstrates a desire to serve others and fulfill community needs for vulnerable populations.
Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Builds rapport and relates well to others.
Makes sound judgments, and transfers learning from one situation to another.
Embraces new approaches and discovers ideas to create a better member experience.
Strives to meet or exceed goals and deliver a high-value experience for clients.
Pursues self-development that enhances job performance.
Demonstrates an openness to change and seeks opportunities in the change process.
Must be able to move 50 pounds safely.
The job requires the ability to stand for extended periods, kneel, reach, bend, and lift objects.
Physical requirements are also typical of those needed in an office environment.
Common demands include lifting items, pushing and pulling carts, and working in varied temperatures, and occasionally working in refrigerated and outdoor areas.

Skills

Administration
People Management
Systems Building
Partner Relations
Advocacy
Food Systems Strengthening
Community Nutrition Education
Food Procurement
Food Distribution
Food Safety
Health
Nutrition
Participant-Centered Approach
Program Administration
Data-Driven Approach
Servant Leadership
Strategic Planning
Permaculture
Growing
Harvesting
Preserving Food
Grant Compliance
Budget Management
Reporting
Zero-Waste Practices
Sustainability
Coalition Building
Community Engagement
Data Analysis
Project Management
Interpersonal Skills
Flexibility
Negotiation
Collaboration
Professionalism
Socioemotional Intelligence
Integrity
Verbal Communication
Writing Skills
Comprehension Skills
Organizational Skills
Systems Planning
Independent Work
Creativity
Strategic Thinking
Teamwork
Adaptability
Google Suite
MS Excel

Location

San Francisco, CA

Work Type

Full-Time
On-site

Experience Level

Associate Director
Senior Role
4-5+ years experience
3+ years experience leading teams

Education Level

College degree in culinary sciences, food systems, sustainability, nutrition, environmental science, public health, community development, social work or equivalent experience

Salary/Compensations

$1,25,000 to $1,35,000 annually

Benefits

Full benefits
100% employer covered excellent health, dental, and vision benefits
Paid time off, including 15 days paid vacation
Paid holidays
Center breaks/closures
Workers' compensation
Employee assistance program
Monthly wellness benefit after 90 days
Access to staff meals and snacks
Commuter benefits
Life and disability insurance
401(k) with employer contribution
Professional development opportunities, including conferences, seminars, webinars, and training

About the Company

Booker T. Washington Community Service Center (BTWCSC) is one of the Bay Area’s oldest Black-led, Black-serving nonprofit organizations with a century of service to San Francisco.
A beacon of Black joy and self-determination, we have nurtured over five generations of Black San Franciscans.
We stand embedded as an anchor institution, fostering intergenerational bonds and working in solidarity with allied communities to reform and reimagine a more inclusive San Francisco.
We prioritize serving the Black community and welcome all from cultures and ages 0-99 who walk through our door.
We are one of the few urban spaces where anyone in the community can access comprehensive services, from a hot meal to childcare to academic support to senior services.

Equal Opportunity

BTWCSC is an Equal Opportunity Employer committed to hiring a diverse workforce.
All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.
According to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.