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About the Role

As a Manager, Laboratory Project Management at ICON, you will design and analyze clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies. Your focus will be on coordinating clinical laboratory operations delivery, resolving issues, and developing team capability.

Responsibilities

• Manage the daily activities of the PM team, per the direction of Director, PM.
• Ensure client satisfaction by acting as the Client's primary escalation point, in all matters regarding ICON Central Laboratories' (ICL) services.
• Oversee, manage, mentor, and coach all direct reports.
• Recognize, exemplify, and adhere to ICON's values which center around our commitment to People Clients and Performance.
• Create a culture of process improvement with a focus on streamlining our processes, adding value to our business, and meeting client needs.

Requirements

• Solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team.
• Bachelor's degree in a relevant field such as life sciences or healthcare.
• Previous experience in project management within a laboratory or clinical research setting.
• Strong leadership skills with the ability to mentor and coach team members effectively.
• Excellent communication and interactional skills, with the ability to act as a primary escalation point for clients.
• Willingness to travel as required (approximately 20%).
• Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Skills

• Project management
• Clinical laboratory operations
• Leadership
• Mentoring
• Coaching
• Communication
• Client escalation

Education Level

• Bachelor's degree in a relevant field such as life sciences or healthcare.

Salary/Compensations

• $110,520.00-$138,150.00

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

About the Company

• ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
• As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Equal Opportunity

• ICON is an equal opportunity employer.
• We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
• If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.