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About the Role
As the Director, Product - Value Add Services (VAS), you will lead a team of Product Managers responsible for the end-to-end lifecycle management of products and solutions within the Small to Medium Business (SMB) portfolio. You will collaborate with cross-functional teams to shape how Moneris serves current and future merchants and partners, strengthening our competitive position in the evolving payments industry. This role requires strategic product leadership, technical expertise, and market-focused product management experience.
Responsibilities
- Define and execute portfolio strategy across products and markets, ensuring a clear and actionable product roadmap aligned to business objectives.
- Lead the product lifecycle for new and existing products, from ideation and development through launch and ongoing optimization.
- Oversee product packaging, pricing, positioning, and go-to-market support to expand market reach and adoption.
- Lead and develop a team of Product Managers and support cross-functional delivery teams in achieving portfolio objectives.
- Partner with Product, Marketing, Sales, Technology, Compliance, and Legal teams to deliver portfolio initiatives and business outcomes.
- Measure product performance, customer experience, and customer satisfaction, while managing scope, timelines, costs, and issue resolution for product initiatives.
- Own portfolio performance, including product profitability (P&L) and achievement of portfolio OKRs.
- Develop and manage annual departmental business plans that support short-, mid- and long-term organizational goals.
Requirements
- Bachelor's degree or equivalent work experience.
- Minimum 7 years of product management experience.
- Minimum 5 years of people leadership experience leading and developing teams.
- Knowledge of Agile methodologies and product development practices.
- Expertise in strategic planning, project management, portfolio management, change management, governance, and compliance.
- Experience presenting business and technical recommendations to senior leaders and gaining alignment on strategic investments and priorities.
- Experience applying product management frameworks, tools, processes, and techniques across multiple products or portfolios.
- Experience with project delivery processes, Scrum frameworks, budget management, financial analysis, stakeholder management, and negotiation.
Skills
- Product Management
- Agile Methodologies
- Strategic Planning
- Project Management
- Portfolio Management
- Change Management
- Governance
- Compliance
- Scrum Frameworks
- Budget Management
- Financial Analysis
- Stakeholder Management
- Negotiation
- Payment Systems
- Merchant Acquiring
Location
- Toronto
Work Type
- Hybrid
Experience Level
- Director
- 7 years of product management experience
- 5 years of people leadership experience
Education Level
- Bachelor's degree or equivalent work experience
- Master's degree
Benefits
- Comprehensive Total Rewards Program
- Performance-based bonuses
- Flexible benefits starting from day one
- Choice of a health spending account (HSA) or personal spending account (PSA)
- Retirement planning support
- Profit-sharing programs with company match
- Defined contribution pension plan
- Growth & development opportunities
- Unlimited access to Coursera
- Mentorship programs
- Internal gig marketplace
- Holistic wellness support
- Employee & Family Assistance Program
- 24/7 virtual healthcare
- Workplace wellness initiatives
- Hybrid work arrangements
- Work from Abroad program
- Paid time off programs
- Recognition and rewards programs
- Exclusive banking perks from RBC & BMO
- Access to great employee discounts
About the Company
- Moneris is a leader in the payments industry.
- We believe in empowering our employees to succeed—personally and professionally.
- We offer resources, opportunities, and an inclusive environment that supports development and career growth.
Equal Opportunity
- We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
- We acknowledge that people from equity-deserving groups are less likely to apply for jobs unless they feel they meet all the requirements posted. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.