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About the Role
Join the growing autonomous vehicle industry and help support a cutting-edge vehicle fleet in Austin. This role involves troubleshooting technical issues, supporting vehicle operations, and ensuring fleet readiness for daily operations.
Responsibilities
- Troubleshoot and triage technical and vehicle-related issues
- Use Unix/Linux command line to investigate issues and review logs
- Support vehicle dispatch and fleet readiness
- Perform vehicle startup and shutdown procedures
- Monitor charging and system readiness
- Perform basic vehicle maintenance and minor technical troubleshooting
- Document and escalate issues to engineering teams
- Use Slack, ticketing systems, and other computer tools for daily operations
- Respond quickly to operational, technical, and safety-related issues
- Move and occasionally drive vehicles as needed
Requirements
- 1+ year of technical support, operations support, fleet support, or similar experience
- Valid driver’s license held for at least 3 years
- Strong driving experience and confidence in different road and weather conditions
- Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks
- Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience
- Comfortable responding quickly to technical or safety-related incidents
- Comfortable using Unix/Linux command line
- Strong computer and software skills
- Able to lift up to 50 lbs
- Comfortable working on-site around vehicles
Skills
- Unix/Linux command line
- Slack
- Ticketing systems (e.g., Jira, YouTrack)
- Communication
- Organization
- Problem-solving
Location
- Austin, TX
Work Type
- Full-Time
- On-site
Experience Level
- 1+ year of experience
Salary/Compensations
- $20–$24/hr
Benefits
- Full-time, 5-day schedule
- Multiple shifts available
- Work directly with autonomous vehicle technology
- Build experience across technical support, fleet operations, and vehicle systems
- Simple hiring process: 1 on-site interview
About the Company
- Growing autonomous vehicle industry
- Cutting-edge vehicle fleet