Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are looking for an Administrator for Service of Process to join our closely knit team and take responsibility for all aspects of Service of Process administration for a wide range of clients. Full training will be provided. This is an excellent opportunity to further develop your administrative skills in a highly regarded organisation working as part of a friendly and busy team.
Responsibilities
- Take regular telephone and email queries from clients and law firms concerning current appointments, new appointment enquiries, and general queries on all aspects of SOP work.
- Calculate fees for appointments and provide fee quotes to lawyers and appointors.
- Follow up on enquiries to confirm service requirements and transaction timelines.
- Provide cover and assistance to colleagues during absences and heavy workloads.
- Assist with a range of tasks as needed, including credit control and assisting the Escrow team.
- Liaise with London, Hong Kong, and Ireland offices for appointment acceptance.
- Manage the in-house database system, including entering company/personal/appointment information and checking/recording legal documents.
- Handle Financial Sanctions.
- Assist with termination letters by checking daily reports and merging information into letters or emails to remind clients of expiring contracts.
- Open and process post and courier packages.
Requirements
- Strong organizational skills, a highly systematic and logical approach, and the ability to multi-task.
- High level of attention to detail, ensuring accurate and timely completion of critical tasks.
- Friendly and helpful manner, with the ability to work within a small and closely knit team.
- Commitment to a high level of customer service.
- Ability to work independently on own initiative once trained.
- Aptitude for implementing efficient processes.
- Reliable and conscientious approach.
- Good communication skills and a confident telephone manner.
- Ability to deal with people at all levels on the telephone and by email.
- Previous experience in process administration, particularly with high volumes of work.
- IT literate with excellent computer skills, particularly MS Office, Excel, and Outlook.
- Basic numeracy skills.
Skills
- Administrative skills
- Customer service
- Initiative
- Learning new processes
- Organizational skills
- Systematic approach
- Logical approach
- Multi-tasking
- Attention to detail
- Teamwork
- Independent work
- Process implementation
- Communication skills
- Telephone manner
- MS Office
- Excel
- Outlook
Location
- London
- Hong Kong
- Ireland
Work Type
- Full-time
Experience Level
- Experienced administrator
Salary/Compensations
- Competitive salary with performance bonus scheme
Benefits
- Healthcare cover
- Life assurance
- Buy/sell annual leave scheme
About the Company
- Law Debenture is an Investment Trust supported by a wholly owned professional services business.
- LawDeb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business.
- This is thanks to our 137-year-old FTSE250 investment trust and our fast-growing independent professional services business of over 300 colleagues across 6 business lines.
- At LawDeb, doing work that has a positive impact is important to us.
- We need the very best people to be the custodians of our business for the next stage of our proud history and growth.
- We’re ambitious to innovate, collaborate and push forward in providing peace of mind and excellence for our clients and each other.
- We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success.
- Working at LawDeb, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with.
Equal Opportunity
- LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute.
- We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work.
- We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
- If you feel that you require any reasonable adjustments to be able to participate in this recruitment process, please provide further details where prompted.
- Please note that we have a thorough referencing process, which includes credit and criminal record checks.