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About the Role
United Way of Long Island is seeking a motivated Donor Database Manager to maintain donor database systems. This role is critical to fundraising efforts, providing essential data and insights to drive our mission forward.
Responsibilities
- Manage and maintain the accuracy, integrity, and security of the donor database (Blackbaud Raiser's Edge NXT and Database View).
- Process and reconcile donor contributions, pledges, and payments daily, ensuring accurate data entry and adherence to accounting principles.
- Generate comprehensive reports and queries to support fundraising campaigns, donor stewardship, and financial reconciliation.
- Develop and implement data entry standards, policies, and procedures to ensure data consistency and quality.
- Collaborate with the finance department to ensure accurate accounts receivable tracking and reconciliation of donor revenue.
- Provide training and support to staff on database usage and best practices.
- Assist with the preparation of audit materials related to donor data and gift processing.
- Utilize Microsoft Office365 platforms (Excel, Word, Outlook, SharePoint, Teams) efficiently for communication, data analysis, and collaboration.
- Communicate effectively with internal teams regarding database functionality, data requirements, and reporting needs.
- Collaborate with Resource Development to produce and send donation receipts and acknowledgements.
- Ensure donor records are updated consistently with correct information, narratives, and actions.
Requirements
- Extensive experience with Blackbaud’s Raiser's Edge NXT and Database View preferred, or advanced competency with another CRM or donor database including Salesforce or Donor Perfect with the ability to quickly learn a new system.
- A solid understanding of accounts receivable processes and reconciliation.
- Working knowledge of accounting principles, particularly as they relate to nonprofit fundraising.
- Proficiency in Microsoft Excel, Word, and related Microsoft Office365 platforms (Outlook, SharePoint, Teams).
- Excellent written and verbal communication skills with the ability to convey complex information clearly and concisely.
- Strong analytical skills with a keen eye for detail and accuracy.
- Ability to work independently and collaboratively within a team environment.
- Demonstrated ability to manage multiple priorities and meet deadlines.
- Commitment to the mission and values of United Way of Long Island.
Skills
- Blackbaud Raiser's Edge NXT
- Blackbaud Database View
- CRM systems
- Salesforce
- Donor Perfect
- Accounts receivable processes
- Reconciliation
- Accounting principles
- Nonprofit fundraising
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- Written communication
- Verbal communication
- Analytical skills
- Attention to detail
- Time management
Location
- Long Island
Work Type
- Full-time
Experience Level
- Extensive experience with Blackbaud’s Raiser's Edge NXT and Database View preferred
- Advanced competency with another CRM or donor database
Salary/Compensations
- $60,000 to $75,000 per year
Benefits
- Health
- Dental
- Vision
- 401k Defined Contribution Plan
- Paid Holidays
- Paid Time-Off
About the Company
- United Way of Long Island is dedicated to improving lives and building a stronger community.
Equal Opportunity
- The United Way of Long Island is an equal opportunity employer, and we encourage all qualified candidates to apply.