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About the Role

We are seeking a dynamic General Manager for our Kingston site. This role focuses on delivering an exceptional guest experience through passionate leadership and hands-on management, fostering a culture of loyalty, positivity, and opportunity.

Responsibilities

• Managing and developing your team
• Managing Food Safety and Health & Safety compliance
• Recruitment & training
• Meeting set KPI’s
• Commerciality and COGS management
• Compliance & Reporting
• Driving sales growth through constant improvement to the service and restaurant’s performance
• Leading from the front and constantly coaching and guiding your team to success
• Working closely with your kitchen, Head Chef and wider management team to ensure KPIs, standards and efficiency are met
• Prioritizing team happiness and welfare
• Generating a culture of loyalty, positivity and opportunity
• Creating memorable guest experiences through 'old-school hospitality'
• Showing pride and ownership of the restaurant
• Supporting the local community
• Building strong professional relationships with other restaurant teams, the Prep Kitchen & Support Office team

Requirements

• Proven record of driving restaurant success, both front & back of house
• Ability to lead a team with passion
• Hands-on approach to management
• Willingness to embrace leadership responsibilities

Skills

• Leadership
• Team Management
• Food Safety
• Health & Safety Compliance
• Recruitment
• Training
• KPI Management
• Commercial Acumen
• COGS Management
• Sales Growth
• Service Improvement
• Restaurant Performance Improvement
• Coaching
• Mentoring
• Communication
• Interpersonal Skills

Location

• London

Work Type

• Full-time
• Onsite

Experience Level

• General Manager experience
• Restaurant management experience

Salary/Compensations

• £42,000 - £53,700 OTE (basic salary, plus service charge)
• Service charge split equally (100% goes to the employees)
• Bonus scheme

Benefits

• Service charge split equally (100% goes to the employees)
• Bonus scheme
• Guaranteed full time contracted hours
• Complimentary team food & soft drinks while on shift
• £100/month food & drink allowance off shift (VIB)
• Fully paid birthday off
• 28 days holiday (inclusive of bank holidays)
• Up to £1000 “Refer a Friend” scheme (T&C apply)
• Access to online 24/7 GP
• Hospitality, retail and gym membership discounts
• Cycle to work scheme
• Enhanced company sick pay, after your 2nd year with Honest
• Enhanced maternity or paternity pay, after your 1st year with Honest
• Craft Exchange Programme

About the Company

• Honest Burgers is a restaurant group.

Equal Opportunity

• We believe in equal access to support and opportunity that exists for all.
• We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.
• Your name, age, race or gender doesn’t need to be on your CV. If you’d rather take it off, that’s good with us.