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About the Role

The seasonal keyholder will assist the management team in achieving sales targets and KPIs. This role involves managing stock levels, ensuring smooth store operations, and supporting promotional activities to maximize commercial opportunities.

Responsibilities

• Deliver outstanding customer service and create memorable client experiences.
• Support sales goals through product knowledge, client engagement, and relationship building.
• Assist with opening and closing procedures, including cash handling and security protocols.
• Act as a key holder and leader on duty in the absence of store management.
• Support visual merchandising standards and maintain an elevated store presentation.
• Assist with inventory management, stock replenishment, and shipment processing.
• Coach and support team members to ensure a high level of customer service and operational execution.
• Help maintain compliance with company policies, procedures, and loss prevention standards.
• Resolve customer concerns professionally and escalate issues as needed.
• Support special events, promotions, and clienteling initiatives.
• Assist with receiving, unpacking, processing, and replenishing merchandise shipments.
• Maintain organization and cleanliness of both the sales floor and backroom.
• Ensure product is properly stocked, displayed, and stored according to company standards.
• Support inventory accuracy through proper merchandise handling and stock rotation.

Requirements

• Must have High School Diploma or GED, some College.
• Minimum of 2 years of sales experience, preferably beauty experience, exceeding sales goals.
• Minimum of 2 years customer service experience.
• Some management or leadership experience preferred.
• Additional Language skills are a plus, Mandarin/Cantonese, Japanese, Portuguese.

Location

• Woodbury Common Premium Outlets, 548 Debry Lane, Central Valley, NY 10917

Work Type

• Part Time 28-30 hours weekly
• Full time position

Education Level

• High School Diploma or GED
• Some College

Salary/Compensations

• $18/hr. - $21/hr. plus commission

Benefits

• Flexible working
• Competitive salaries
• Health and wellbeing offers
• Pension / retirement options dependant on location
• Insurance options

About the Company

• Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style.
• Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio.
• Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status.
• Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
• Kao founded in Japan in 1887.
• At Kao, we believe the diversity of our teams strengthens our global mission.
• We trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.
• An entrepreneurial environment where passionate and innovative teams come together.
• Respect, teamwork and collaboration are at the heart of how we work.
• A workplace culture that prioritises employee wellbeing.
• Learning and development opportunities.
• Your voice matters here — we value entrepreneurial thinking and innovation from our teams.
• Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful.