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About the Role

We’re seeking a passionate and dedicated SAP Order Entry Specialist who brings energy and expertise to the table. In this role, you’ll be responsible for delivering results and leading major strategic sourcing initiatives that are critical to current and future business needs. You will collaborate with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here.

Responsibilities

Manage the full cycle of customer orders, from processing and verification through shipment and fulfillment.
Serve as the go-to resource for order-related inquiries, providing timely updates and resolutions - working closely with Service and Support Centers and National Accounts
Collaborate with sales, supply chain, and logistics teams to ensure customer expectations are consistently met.
Identify and implement process improvements to enhance accuracy, efficiency, and customer satisfaction.
Order Entry System Maintenance
Assisting in SAP Implementation

Requirements

Associate’s Degree in Business/Sales or two year’s of related work experience
Excellent customer service skills
Exceptional level of accuracy and attention to detail
Proficiency in Microsoft Office products
Ability to multi-task and coordinate multiple projects with competing priorities
Strong organizational skills and effective time management

Skills

SAP
MRP
Enterprise order management systems
ERP systems

Location

Kirkwood, NY

Work Type

In-person
Full-time

Experience Level

Two years of related work experience

Education Level

Associate's Degree in Business/Sales

Salary/Compensations

$62,500 - $70,000 per year

Benefits

Competitive Salary
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Best in class work culture!

About the Company

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation.
We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”.
With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.