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About the Role

Block by Block employs friendly Ambassadors to make public spaces better, friendlier, safer, and cleaner. This role offers opportunities for long-term career growth within a rapidly expanding company.

Responsibilities

• Manage shift duties of clean and safe ambassadors, ensuring compliance with Block by Block standards, best practices, procedures, and policies.
• Hold the team responsible for completing projects and remaining productive.
• Communicate and lead daily shift briefings, assigning duties and zones, and reviewing events, weather, and safety updates.
• Provide excellent customer service to the BID and the team of Ambassadors.
• Provide guidance and direction for on-street and in-field operations.
• Provide written reports of broken infrastructure and graffiti on private property.
• Provide a basic daily report of accomplishments and tasks completed.
• Provide direction and counsel to team members and report concerns to the Operations Manager.
• Maintain a positive, professional environment in compliance with applicable laws, regulations, policies, procedures, and Block by Block standards.
• Traverse continuously during an eight-hour shift with normal breaks.
• Work outdoors in all conditions with provided inclement weather gear.
• Speak, read, and write the English language to create basic reports.
• Be proficient in computer usage and Microsoft Office products.
• Operate machines as needed for special projects and maintenance.

Requirements

• Prior managerial/supervisory experience.
• Special project/Maintenance background - fixing banners, pressure washers, and operating other machines.
• Valid TX Driver's License with a clean record.
• Ability to drive and operate a vehicle.
• Physical capacity to traverse continuously during an eight-hour shift with normal breaks.
• Ability to work outdoors in all conditions with provided inclement weather gear.
• Ability to lift 50 lbs or more when needed.
• Ability to speak, read, and write the English language to create basic reports.
• Basic knowledge of smart phone technology.
• Proficiency in computer usage and Microsoft Office products.

Skills

• Customer service
• Hospitality
• Asset Protection
• Military background
• Security background
• Communication
• Computer proficiency
• Microsoft Office products

Location

• Onsite

Work Type

• Full-time

Experience Level

• Managerial/Supervisory experience required

Education Level

• High School Diploma or College Preferred

Salary/Compensations

• $26.00/hourly

Benefits

• Medical with available FSA and/or HSA
• Dental
• Vision
• Short-Term and Long-Term Disability
• Life insurance
• Accidental Death and Dismemberment insurance
• Critical Illness insurance
• Accident insurance
• Paid time off (Vacation, Sick Time and/or PTO where required)
• Paid Leave (where required by law)
• Holidays (where required by contract agreement)
• Floating Holidays (where required by contract agreement)
• Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA)
• Jury Duty pay (where required by law)
• 401K Retirement Savings Plan

About the Company

• Block by Block employs friendly Ambassadors to make public spaces better, friendlier, safer, and cleaner.
• With nearly 3,000 employees nationwide, Block by Block is large enough to provide lots of opportunities but small enough to have your work noticed.
• Mission Statement: 'With pride, we make public spaces friendly and vibrant for the communities we serve.'
• Rapid growth provides endless opportunities for long-term careers.
• 68% of management started in other jobs within the company, with a vast majority starting as an Ambassador.

Equal Opportunity

• Block by Block is an equal-opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.