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About the Role

Actively introduce and promote CMS Distribution's Enterprise Software & Hardware Solutions to new and existing customers. Grow business with assigned customers and proactively ensure the achievement of sales targets. Liaise between customers and internal support teams to exceed expectations through strong service levels and proactive engagement.

Responsibilities

• Achieve sales targets set each month.
• Maintain an agreed level of proactive phone contact with customers daily.
• Pro-actively seek new business by prospecting existing customers and positioning new solutions.
• Meet and exceed agreed performance objectives & KPIs.
• Maximize sales by continually expanding opportunities with upsell & cross-selling skills.
• Ensure CRM is up to date for all communications and business opportunities, including customer profiling.
• Ensure accurate and timely management of all quotations and queries to build a pipeline of opportunities.
• Provide customers with accurate proposals, collateral, and other required information.
• Continually develop product and technical knowledge to industry standard, including vendor accreditations.
• Demonstrate a passion to learn and develop sales skills and capability.
• Communicate and articulate CMS Distribution's value proposition and strategy to aligned customers.
• Maintain high levels of customer service to ensure CMS Distribution remains a valued supplier.
• Act as an ambassador and representative of CMS Distribution, maintaining a professional image.
• Actively contribute and act as a role model to the CMS Distribution values.
• Develop excellent relationships with allocated customer contacts.
• Utilize CMS Distribution sales support resources and departments to maximize the customer's experience.

Requirements

• A minimum of 1 year of experience in the IT Channel.
• Excellent communication skills – ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely.
• Mature, responsible, and professional attitude to work.
• Good negotiation and influencing skills.
• Ability to go the extra mile and exceed expectations.
• Conscientious and committed with flexibility in attitude and approach.
• Outstanding organizational skills and ability to manage own time effectively.

Skills

• Sales
• Technology promotion
• Customer relationship management
• CRM
• Upselling
• Cross-selling
• Negotiation
• Influencing
• Organizational skills
• Time management

Experience Level

• 1 year of experience in IT Channel

Education Level

• GCSE standard or equivalent

About the Company

• CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company.
• We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.