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About the Role

This role focuses on assisting clients' employees with immigration requirements and consular services, primarily for business travel and visa applications. It ensures adherence to immigration laws and regulations while delivering outstanding client service. The caseworker collaborates with clients, employees, legal teams, government entities, and stakeholders to manage complex immigration procedures and ensure successful outcomes.

Responsibilities

Proactively assist in the management of a portfolio of global clients, while reporting to Managers and above
Prepare, review and assist with complex business travel assessments and business visa applications for global clients
Lead and coordinate with Vialto’s global offices and third-party vendors to provide immigration and consular services to clients
Be involved in the financial management of clients
Be actively involved in business development activities to help identify and research opportunities on new / existing clients
Contribute to the development of your own and team’s technical acumen
Develop strategies to solve complex technical challenges
Assist in the management and delivery of large projects
Train, coach and supervise Associates
Keep up to date with local and national business and economic issues

Requirements

Previous experience delivering consular services to global clients
Experience working in an immigration environment delivering immigration compliance services to corporate clients
Experience as a caseworker preparing and lodging business visa applications across multiple jurisdictions
Understanding of visa and legalization processes across different jurisdictions
Strong client service skills
Able to demonstrate resilience, self-motivation and a positive can-do attitude
Hard working and committed to completing tasks well with very strong attention to detail
Ability to confidentially deal with demanding situations, people and requirements
Proven organizational / project management skills
Clear, articulate, and confident written and verbal communication skills that do not require review
Primarily a team player but able to work under own initiative
Proficient in use of standard office software

Location

London

Work Type

Hybrid
Fixed-term contract

About the Company

Vialto Partners is a market leader in global mobility services, unique as the only stand-alone global mobility business.
The global immigration coordination team works closely with Global Tax services to deliver practical global mobility advice.
The global immigration network provides services in over 40 countries, including work permits, business visa support, document procurement and legalization, private client matters, and immigration consultancy.
Vialto Partners has over 6,500 staff worldwide and is growing.
The company works with clients from a range of industries and geographical locations.
Vialto believes in connecting the world and supporting colleagues' careers through global assignments and opportunities.
The company fosters a culture of belonging where everyone can thrive, encouraging employees to bring their true selves and unique talents.
Vialto offers a podcast 'On the Move' for expert insights on global mobility and industry news.
The company can be followed on LinkedIn and Instagram.

Equal Opportunity

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.