Account Manager Digitale Plattformen (m/w/d) – Berlin / Remote at zebra group GmbH | Berlin, DE | Rezi

Account Manager Digitale Plattformen (m/w/d) – Berlin / Remote at zebra group GmbH

Account Manager Digitale Plattformen (m/w/d) – Berlin / Remote

zebra group GmbH · Berlin, DE

2 weeks ago

Account Manager Digitale Plattformen (m/w/d) – Berlin / Remote

zebra group GmbH · Berlin, DE

18 days ago
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About the Role

We are looking for individuals to join our innovative environment where creative ideas are implemented and further developed together. You will be part of a team passionate about design and communication, realizing exciting projects for renowned clients.

Responsibilities

  • You are responsible for long-term customer relationships in the area of digital platforms and are the central point of contact for strategic, technical, and economic questions.
  • You support your clients as a reliable partner in their business and communication challenges, developing the collaboration strategically and operationally.
  • You understand your clients' requirements and, together with strategy, UX, design, editorial, and development, develop a clear target vision for websites, portals, and digital platforms, for example based on TYPO3 or headless systems.
  • You translate customer requirements into understandable briefings and coordinate the scope of services, goals, and priorities with project management and the involved specialist teams.
  • You take the lead in tenders and award procedures, analyze requirements, develop solution approaches, and coordinate the creation of offers with internal teams and external partners.
  • You are responsible for offers, calculations, budgets, and the economic key figures of your customer projects. Together with project management, you ensure profitable and sustainable implementation.
  • You set the content and economic direction of the projects. Project management is responsible for operational planning, coordination, and implementation.
  • You keep an eye on the scope of services, quality, and budget, and definitively clarify changes, additional expenses, or necessary prioritizations with your clients.
  • You identify potential for growth and further development, sustainably expand existing customer accounts, and develop new business opportunities up to closing.
  • You monitor market, technology, and AI trends and use them to open up new impulses, innovations, and competitive advantages for your clients.

Requirements

  • You have several years of experience in account or project management of digital platforms, websites, or complex digital products.
  • You communicate confidently with clients, understand their requirements, and can translate complex technical contexts clearly and understandably.
  • You have experience in offer creation, budget control, project planning, and economic project implementation.
  • You have a good understanding of CMS, web technologies, digital platforms, and steering technical service providers – ideally with TYPO3 and/or headless systems.
  • You work in a structured, binding, and solution-oriented manner and maintain an overview even with many stakeholders, timings, and requirements.
  • You think entrepreneurially, recognize potential in customer relationships, and enjoy leading teams and developing digital solutions together.

Skills

  • Digital Platforms
  • Websites
  • Digital Products
  • TYPO3
  • Headless Systems
  • Account Management
  • Project Management
  • CMS
  • Web Technologies
  • Customer Relationship Management
  • Offer Creation
  • Budget Control
  • Project Planning
  • Market Trends
  • Technology Trends
  • AI Trends

Location

  • Dresden
  • Chemnitz
  • within the EU

Work Type

  • Hybrid
  • Mobile Work
  • Flexible Working Hours
  • Workation

Experience Level

  • Several years of experience

Benefits

  • Hybrid work model with the possibility of mobile work
  • Flexible working hours
  • ISO 27001 certification
  • Innovative projects for renowned clients
  • Individual further training (trainings, workshops, certificates)
  • Workation possibility
  • Diverse projects
  • Summer party, Christmas party
  • Open feedback culture
  • Pool vehicle for external appointments
  • Referral bonuses

About the Company

  • We are an innovative company where creative ideas are implemented and further developed together.
  • We are a team passionate about design and communication, realizing exciting projects for renowned clients.
  • Our experts in strategy, consulting, design, and technology work on tailor-made solutions for diverse clients across various industries.
  • We create projects that inspire and excite, including creative campaigns, modern web applications, appealing UX/UI design, and targeted social media strategies.
  • We are among the Top 50 'Internet Agencies' according to the BVDW industry barometer.