Diesel Store Manager - London Selfridges at OTB Spa | England, GB | Rezi

Diesel Store Manager - London Selfridges at OTB Spa

Diesel Store Manager - London Selfridges

OTB Spa · England, GB

2 weeks ago

Diesel Store Manager - London Selfridges

OTB Spa · England, GB

18 days ago
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About the Role

Diesel is a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends. In recent years, Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. This is a worldwide organization present in more than 80 countries with 5,000 points of sale, including over 400 company-owned stores.

Responsibilities

  • Establish and implement regular action plans to develop sales for each product category and clientele.
  • Be aware of the local trading environment and its impact on sales.
  • Act as a brand ambassador to strengthen relationships with VIP clientele.
  • Ensure adequate client and prospect databases.
  • Support and manage omni-channel activities, ensuring full compliance with corporate standards.
  • Meet inventory accuracy and review merchandise assortment regularly.
  • Plan and act to optimize stock level and stock mix.
  • Execute all procedures and processes defined by the company.
  • Comply with stock protection and maintain loss reduction standards.
  • Achieve financial objectives by proposing action plans and adapting quickly to any situation.
  • Hire passionate people and coach the team's growth and development.
  • Provide excellent and specialized customer service to transform client experiences.
  • Develop meaningful and loyal client relationships through personal connections and CRM initiatives.
  • Ensure the application of OTB standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.).
  • Keep momentum going towards long-term strategy despite short-term pressures.
  • Develop strategic plans to achieve long-term store and organizational goals.
  • Analyze CRM data and propose in-store CRM activities.
  • Propose and implement activities to win new customers and retain existing customers.
  • Network with department stores, shopping areas, and neighborhood stores to exchange information.
  • Establish and maintain a safety management system of the store facility, stocks, and equipment.
  • Respond properly in the event of disasters.
  • Plan and implement sales objectives on a daily and monthly basis.
  • Evaluate staff performance and provide feedback and coaching.
  • Streamline the workflow and create staff shifts.
  • Ensure stores are properly cleaned and maintained.
  • Analyze and report on sales, competitors, regional and market trends.
  • Set up and maintain effective VMD based on VMD guidelines.

Requirements

  • Bachelor degree or above.
  • Previous Store Management experience.
  • Experience from a luxury brand.
  • English knowledge is a must.
  • Strong leadership skills to inspire, motivate, and build respectful working relationships.
  • Self-motivated, able to work autonomously, and results-driven.
  • Excellent communication, interpersonal, coaching, and feedback skills.
  • Passion for the Brand.
  • Digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.

Skills

  • Leadership
  • Communication
  • Interpersonal skills
  • Coaching
  • Feedback
  • CRM
  • Sales management
  • Inventory management
  • Visual merchandising
  • Digital awareness
  • Social media navigation
  • E-commerce navigation

Education Level

  • Bachelor degree or above

About the Company

  • Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry.
  • Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market.
  • Diesel is a truly worldwide organization.
  • It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.