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About the Role
This role is a great opportunity to join one of Australia's fastest growing premium spirit and beverage companies. You will work closely with Sales and Marketing teams along with our 3rd Party Logistics providers to ensure timely and accurate delivery of stock to customers. This role is a 7-month fixed term contract available for immediate start with an opportunity to extend based on business needs.
Responsibilities
- Lead team to deliver day to day customer order fulfilment and service level attainment
- Work with 3rd party logistics providers owning on time and in full delivery for all customers
- Own and deliver customer DC booking outcomes
- Act as the first point of escalation for order/delivery related issues
- Own distribution and logistics partners interactions throughout the order to cash cycle
- Manage operational reporting and KSP operational management
- Drive best in class proactive customer communication, ensuring all updates are provided and queries resolved in a timely manner
- Support broader Supply Chain team as needed including CI
Requirements
- Minimum 3-5 years of proven experience within FMCG, operations or liquor industry
- Prior working experience in SAP, Oracle or other ERP
- Prior experience leading teams to deliver operational outcomes in a fast-paced FMCG environment
- Customer focused, customer obsessed mindset with a solid understanding of warehousing & transport
- Excellent problem-solving and analytical thinking skills
- Ability to work independently or within a team
- Strong written and verbal communication skills with the ability to collaborate effectively with cross-functional teams
- Intermediate Excel skills
- Excellent IT skills with the ability to learn new systems
- Excellent attention to detail, organization and time management to ensure each customer order is managed end to end efficiently and accurately within desired timeframes
Skills
- SAP
- Oracle
- ERP
- Excel
- IT
- Customer Service
- Logistics
- Supply Chain Management
- Communication
- Problem-Solving
- Analytical Thinking
- Team Collaboration
- Attention to Detail
- Organization
- Time Management
Location
- North Sydney, NSW
Work Type
- 7 Month FTC
- Flexible working options including WFH
Experience Level
- 3-5 years
Benefits
- Fitness and wellness programs
- Volunteer days
- A day off for your birthday
About the Company
- Sazerac has almost 400 years of rich history and has thrived as an independent, family-owned global company.
- Sazerac produces and markets award-winning bourbons and whiskeys globally, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blantons, Traveller, and Sazerac Rye.
- Sazerac owns popular brands across a range of spirits, including Fireball and Southern Comfort.
- Sazerac AUNZ is driven by a bold vision of being a highly successful builder of global spirits brands and creating a workplace as innovative as the drinks it produces.
- Our mission is to raise the bar by crafting breakthrough spirits that disrupt the industry, all while prioritising the people at the heart of our business—our customers, employees, and suppliers.