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About the Role
This role interfaces between customers and the internal sales structure, providing technical support and advice while converting customer needs into business opportunities. The focus is on growing sales of carbon brushes and related products within the mining and wind sectors, servicing existing customers and seeking new ones.
Responsibilities
- Driving growth for the sales of carbon brushes and related products in Mining and Wind Sectors.
- Delivering comprehensive technical support to customers via online meetings and/or site visits.
- Conducting trials with customers to demonstrate the benefits of Morgan products.
- Championing continuous improvement by analyzing customer needs, benchmarking against competitor offerings, and conducting detailed lost-proposal reviews.
- Performing technical and commercial evaluations.
- Contributing to key financial KPIs, including revenue, EBITA, and trial success rate.
- Upholding Morgan’s mission statement, safety leadership, and code of conduct.
Requirements
- Minimum 5 years of experience in Sales or Business Development for technical products.
- Market and segment awareness.
- Excellent written and verbal communication skills.
- High attention to detail.
- Advanced computer literacy in MS Office suite and MS Outlook.
- Proactive, highly organized, and action-oriented professional.
- Ability to work autonomously and collaboratively.
- Flexibility to multi-task, solve complex problems, and meet deadlines in a fast-paced environment.
- Hold current Australia work permit.
Skills
- Technical support
- Sales
- Business Development
- Customer service
- Technical knowledge of motor & generators (beneficial)
- MS Office suite
- MS Outlook
Location
- Australia
Work Type
- Hybrid
- Remote
Experience Level
- Minimum 5 years
Education Level
- Engineering degree (or recognized equivalent) preferred
About the Company
- Morgan Advanced Materials has a rich history of innovation since its establishment in the UK in 1856.
- The company operates globally across 70 sites in 18 countries.
- Their goal is to create a more sustainable world and enhance quality of life through advanced materials.
- The business unit specializes in innovating carbon, graphite, and carbide products.
- Products enable electric cars to charge faster, maximize wind turbine efficiency, generate power, deliver water, improve pump efficiency, and protect lives.
- Key figures include Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio.
- It is a UK PLC with head office in Windsor, Berkshire UK, listed on the London Stock Exchange and a Member of the FTSE 250 Index.
Equal Opportunity
- Morgan Advanced Materials is an Equal Opportunity Employer.
- Committed to creating an inclusive environment for all employees and applicants.
- Does not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status.