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About the Role

Join us in shaping smarter, more efficient supply chain and transport operations across EMEA. In this role, you’ll use analysis, coordination, and problem-solving to improve service, support key business initiatives, and help products move seamlessly across our retail network. You’ll help leaders make better decisions by translating data, operational trends, and business challenges into actionable recommendations across the EMEA supply chain network. Working closely with cross-functional teams, vendors, carriers, and 3PL partners, you’ll have the opportunity to make a visible impact in a fast-paced international environment.

Responsibilities

Coordinate with distribution centers, carriers, and transport providers to keep day-to-day operations running smoothly.
Plan, schedule, and monitor inbound and outbound transport activities to support on-time deliveries.
Work closely with DC management to strengthen operational processes and ensure service levels meet goals.
Partner with EMEA teams, US Home Office Transportation, and Stores Operations to resolve transport claims, shipment exceptions, and delivery issues.
Use data to identify trends, uncover root causes, measure performance, and recommend solutions.
Support carrier claims management while reviewing freight costs, transit performance, delivery accuracy, and transport KPIs.
Provide analytical and operational support to deliver timely, accurate, and cost-effective service.
Track and analyze transport trends, service levels, freight spend, and delivery issues, translating findings into practical recommendations.
Contribute to the rollout of transport and DC distribution strategies.
Evaluate vendor and transport partner performance to support operational excellence.
Identify opportunities to improve reporting, streamline processes, and use emerging tools, including AI-enabled solutions.
Collaborate with vendors, carriers, and 3PL partners to maintain logistics compliance, resolve service challenges, and keep transport documentation accurate.
Build strong relationships with DC Operations, Store Operations, the International Transportation Team, Vendor Compliance, and Asset Protection.
Act as a key liaison with US Home Office Supply Chain project teams and vendors to resolve EDI compliance, transport data integrity, and operational process issues.
Partner across teams to understand business priorities, identify risks, and support practical solutions.
Manage key transport administration activities, including shipment records, invoice reviews, monthly 3PL billing approvals, and freight-related documentation.
Provide guidance on EMEA regulatory topics to internal teams.
Assist Sourcing and Asset Protection teams by reviewing and recommending international sourcing contracts and contracts related to merchandise destruction.
Take on additional responsibilities and projects as assigned.

Requirements

Strong analytical skills, a hands-on and solutions-focused mindset, and genuine curiosity for how products move through a business.
Ability to solve problems, use data to make decisions, build strong working relationships, and coordinate work across teams.
Strong analytical skills, attention to detail, and the ability to work with accuracy in a fast-moving environment.
Strong proficiency with Excel or similar analytical tools, including the ability to organize, analyze, and draw insights from data.
Confidence in managing multiple priorities and staying organized while working independently.
Excellent written and verbal communication skills, with the ability to work effectively across teams and with external partners.
A proactive, curious, and self-motivated approach, with a willingness to learn and take ownership.
A solutions-focused mindset and the ability to respond positively to change and new challenges.
Experience coordinating projects, schedules, vendors, operations, or business processes across multiple stakeholders.
A customer-focused mindset and interest in understanding how transport and supply chain decisions impact stores, e-commerce customers, and the broader business.
Familiarity with AI-enabled tools and a willingness to apply emerging technologies to supply chain work.

Skills

Analysis
Coordination
Problem-solving
Data analysis
Excel
AI-enabled tools

Location

London, UK

Work Type

Hybrid-flex

Experience Level

Experience in transportation or supply chain can be helpful, but it is not required.

Education Level

A bachelor’s degree or equivalent relevant experience.

About the Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.

Equal Opportunity

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.