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About the Role

The Manager, Flight Operations Training & Recruitment provides strategic and operational leadership for pilot training and recruitment across all Porter Airlines fleets. This role oversees the planning, coordination, delivery, and continuous improvement of training and recruitment programs, ensuring consistency, standardization, and operational excellence. The Manager leads a team and partners with various departments to execute the airline's training strategy, support recruitment, and deliver a high-performing training environment, all while ensuring safety and regulatory compliance.

Responsibilities

Oversee the day-to-day delivery of pilot training and recruitment activities across all fleets
Lead, coach, and support Standards Pilots and the Coordinator, Flight Operations Training & Recruitment, fostering instructor development, standardization, and continuous improvement across simulator, ground school, recruitment, line indoctrination, and pilot checking functions
Develop, implement, and monitor operational controls, dashboards, key performance indicators (KPIs), and data analytics to measure performance, leverage AI tools, and drive continuous improvement initiatives
Ensure consistency and standardization across training programs, instructional practices, operational procedures, recruitment processes, and competency-based assessment standards
Oversee the coordination of pilot recruitment activities, including assessments, simulator evaluations, interviews, hiring events, and recruitment-to-training timelines to support operational readiness and resource planning
Coordinate training and recruitment activities with Flight Operations, Crew Planning, Safety, People & Culture, and other operational stakeholders to support organizational priorities
Ensure all training activities are conducted in accordance with regulatory requirements, approved training programs, company manuals, and operational standards
Actively participate in Porter's Safety Management System (SMS) by reporting hazards and incidents encountered in daily operations and promoting the Company's Safety Policy
Perform other duties as assigned

Requirements

Post-secondary education in Aviation, Business, Training, or a related field, or an equivalent combination of education and experience
5+ years of aviation training or related experience
Strong understanding of aviation training systems, regulatory requirements, and operational standards
Experience managing operational training activities within a regulated environment is considered an asset
Technical proficiency in spreadsheet development, reporting, and dashboard creation using Google Workspace, Tableau, or similar business intelligence tools
Experience leveraging data analysis to support operational decision-making and continuous improvement
Experience in project management and leading cross-functional initiatives
Experience using AI tools, including agentic AI, to enhance operational effectiveness and training outcomes
Experience leading or supporting organizational change management initiatives and applying change management frameworks
Strong leadership, interpersonal, communication, and organizational skills
Demonstrated ability to manage multiple priorities, maintain exceptional attention to detail, exercise sound judgment, and take initiative in a fast-paced environment
Proven resilience and ability to work effectively under pressure while balancing multiple projects and collaborating with diverse stakeholders

Skills

AI tools
Agentic AI
Business intelligence tools
Change management frameworks
Communication skills
Competency-based assessment
Continuous improvement
Data analysis
Dashboard creation
Google Workspace
Interpersonal skills
Leadership skills
Organizational skills
Project management
Reporting
Safety Management System (SMS)
Spreadsheet development
Tableau
Training systems

Location

Toronto (Billy Bishop Toronto City Airport - YTZ)

Work Type

Hybrid

Experience Level

5+ years of aviation training or related experience

Education Level

Post-secondary education in Aviation, Business, Training, or a related field, or an equivalent combination of education and experience

About the Company

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm.
Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast Canadian network, the U.S., Mexico, the Caribbean and Central America.
Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®.
Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.