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About the Role
Leon’s is looking for a self-motivated Full Time Furniture Sales Associate who is enthusiastic, hardworking, and driven towards success. The ideal candidates have a passion for technology and understand the importance of customer service and enhancing the overall customer experience.
Responsibilities
- Greet customers warmly and assist them in finding the right appliances and electronics for their needs.
- Build rapport with customers to understand their requirements and preferences.
- Stay up to date with product features, benefits, and specifications to provide accurate information.
- Demonstrate products effectively to highlight key features and usability.
- Guide customers through the sales process, from product selection to finalizing purchases.
- Offer tailored recommendations and upsell or cross-sell products when appropriate.
- Ensure customers receive a positive and memorable shopping experience.
- Handle questions, concerns, or objections professionally and efficiently.
- Assist customers with order processing, delivery scheduling, and payment transactions.
- Verify customer orders to ensure accuracy and satisfaction.
- Work closely with colleagues to achieve store and department sales goals.
- Maintain clean and visually appealing displays for appliances and electronics.
- Address customer complaints or concerns promptly and escalate complex issues to management.
- Offer troubleshooting advice for product-related questions or issues.
- Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.
- Adhere to store policies, including safety guidelines and ethical sales practices.
- Ensure compliance with warranty and return policies when assisting customers.
- Performing various other duties, as assigned
Requirements
- Outstanding communication and interpersonal skills
- Openness and approachability
- Passion for technology and knowledge of electronics and appliances
- Enthusiasm and passion for assisting customers and helping to understand their unique needs
- Integrity and drive to succeed
- Passion for continuous learning and self-development
- A positive attitude
Skills
- Customer service
- Sales
- Product demonstration
- Communication
- Interpersonal skills
- Problem-solving
- Upselling
- Cross-selling
- Order processing
- Troubleshooting
Location
- Coast to coast
Work Type
- Full Time
Salary/Compensations
- $55,000 to $100,000 plus
Benefits
- Comprehensive Employee Benefit Package after 3 months
- Profit Sharing
- Employee Discounts & Partner Discount Programs
- Opportunities for growth
- Continuous, quality education and training on our products and sales techniques
About the Company
- Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years.
- Canadians have turned to us to provide their home furnishing needs.
- We are expanding our sales teams in every location to meet this challenge.
- Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations.
- Leon’s can open the door to a bright and exciting future for you.
- We are a financially stable, well-respected, truly Canadian company.
Equal Opportunity
- We welcome applicants from all backgrounds and experiences.
- Accommodation is available on request for candidates taking part in all aspects of the recruitment process.