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About the Role

This critical role within the Revenue Operations & Enablement team is responsible for end-to-end processes impacting sales efficiency and effectiveness, enabling the GTM organization to achieve its goals. The position is pivotal to establishing a proactive operations model, designing and implementing analytics on sales measures, and providing actionable insights to drive revenue growth. Key responsibilities include managing sales forecasting, incentives, and sales process optimization.

Responsibilities

Manage sales incentive plans (sales compensation plans and SPIFs), and own the administration of incentives, collaborating with finance to ensure timely payment and handling all queries from the sales organisation.
Support the Chief Growth Office (CGO) and Head of Revenue Operations & Enablement by managing the end-to-end sales forecasting methodology and cadence.
Conduct pipeline data analysis and historical modeling to drive predictive accuracy and provide strategic guidance on revenue risk and opportunity to sales leaders.
Develop dashboards and analytics on critical revenue performance KPIs (including win rates, pipeline velocity and coverage, and deal size).
Provide actionable insights that directly influence sales strategy and resource allocation decisions.
Lead the implementation of scalable, best-in-class processes across the GTM organization, ensuring successful change management and adoption in partnership with system administrators and enablement.
Lead operational readiness for the new fiscal year, strategically managing and executing all required changes related to planning, systems, and compensation, including territory and account segmentation and key account planning, across the Revenue Operations landscape.
Own the continuous alignment of processes and data standards across the entire revenue lifecycle (Sales, Marketing, Customer Success, and Finance) to ensure a cohesive and efficient go-to-market motion.

Requirements

Bachelors degree or equivalent
5-8 years experience in a similar role (sales operations, sales analytics, or business operations, finance background an advantage)
Expert proficiency in CRM and reporting
Advanced Excel skills (pivot tables, VLOOKUP, data modeling)
Strong analytical skills with experience in sales data analysis and visualisation.
Ability to communicate complex data insights to non-technical stakeholders.
Experience with sales process optimisation and workflow automation
Knowledge of sales methodologies and revenue operations best practices
Excellent communication and cross-functional collaboration skills
Self starter who can work independently and navigate ambiguity
Ability to both execute administrative work and think strategically
Background in B2B sales environment, preferably in technology
Knowledge of sales compensation planning and commission structures
Strong project management experience and/or certification (PMP, Agile)
Familiarity with Google Suite applications

Skills

CRM and reporting
Advanced Excel skills
Data analysis
Data visualisation
Sales process optimisation
Workflow automation
Sales methodologies
Revenue operations best practices
Communication
Cross-functional collaboration
Project management
Google Suite applications

Experience Level

5-8 years experience

Education Level

Bachelors degree or equivalent