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About the Role

As a Triage Nurse in our Virtual Health team, you’ll provide clinical advice and support to individuals across Australia. You’ll assess their needs, offer health information, and refer them to appropriate providers—all from the comfort of your home.

Responsibilities

• Provide clinical advice and support to individuals across Australia.
• Assess patient needs.
• Offer health information.
• Refer patients to appropriate providers.

Requirements

• Registered Nurse (Division 1) with minimum 3 years recent clinical experience within the last 5 years.
• Current AHPRA registration with no notations.
• Experience in areas such as A&E, Paediatrics, Community Care, or Acute Medical/Surgical.
• Strong assessment skills and ability to work autonomously.
• Excellent verbal and written communication.
• Comfortable using digital systems and multitasking in a fast-paced environment.
• Availability for weekend and night shifts.
• Private home office with a closable door.
• Fast and Reliable internet: minimum 50 Mbps download / 20 Mbps upload.
• Ability to multitask listening, typing, and navigating online resources.
• Full availability for training is required.
• No planned leave within the first three months of employment is ideally requested.

Skills

• Virtual communication (video/audio conferencing, chat)
• Call centre or customer service experience
• Corporate or multidisciplinary team experience
• Commitment to ongoing professional development

Location

• Work from anywhere in Australia, including regional and rural areas

Work Type

• Part-time (22.5 hrs) to full-time (37.5 hrs) fixed-term contract until 30 June 2027, with potential for extension
• Remote

Experience Level

• Minimum 3 years recent clinical experience within the last 5 years

Education Level

• Registered Nurse (Division 1)

Benefits

• Flexible work arrangements
• Full technology suite provided (including computer, monitors, keyboard, mouse, headset, ethernet cable)
• Comprehensive full-time paid virtual training

About the Company

• At Medibank we’ve recently unified our health services under one brand – Amplar Health.
• With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.
• Amplar Health is redefining the way healthcare works.
• Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Equal Opportunity

• We’re committed to a workplace where everyone feels safe, supported, and free to be themselves.
• By embracing diverse perspectives, we challenge the status quo and uncover better ideas.
• You can confidently bring your whole self—because your unique voice is what makes us stronger.
• We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
• Our employee networks create space for connection, advocacy and allyship.
• We offer flexible ways of working to support inclusion, accessibility and wellbeing.
• If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.