Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Ghirardelli is seeking Retail Hourly Associates to merchandise, stock, and provide excellent guest service while selling their Premium Chocolate line. Associates will represent the brand as ambassadors and contribute to a world-class guest experience.

Responsibilities

• Provide exceptional Guest service
• Manage cash handling and credit card processing
• Assemble proprietary retail items per Recipe Guidelines
• Maintain adequate supply of retail product on sales floor and in back stock
• Ensure all product is appropriately priced and signed
• Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Gift-wrap items for sale per Company Guidelines and Standards
• Follow Food Safety guidelines and maintain clean and sanitary conditions
• Keep Fountain and Condiment supplies stocked and in good condition
• Maintain the stockroom in a clean and orderly fashion
• Clean windows and mirrors
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down Fountain Area
• Replenish toppings and various fountain items and minimize food waste
• Maintain the proper level of all required ice cream flavors
• Keep knowledge level current of all fountain products and their required preparation
• Work as a "Topper" or "Scooper" as needed
• Perform "Semi-Table Service" function
• Maintain all Candy Making equipment and supplies and know all recipes

Requirements

• Must be 18 years old
• High Energy
• Reliable
• Strong Work Ethic
• Able to work all shifts including Nights and Weekends
• Previous retail experience is desirable

Skills

• Basic math computation skills
• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Location

• Ghirardelli Square

Work Type

• Full-time
• Part-time

Education Level

• High school diploma preferred

Salary/Compensations

• $20.00/hr + Tips

Benefits

• Holiday Pay – 1.5x pay for worked holidays
• Free Sundae or shake on every Shift
• Employee Discount – 50% off everything
• Quarterly Bonus opportunity

About the Company

• At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate.
• Our commitment to Making Life A Bite Better inspires both our products and the way we do business.
• We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success.
• Ghirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues.
• We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company.